Petco Grooming

Reviews

• KR

  Kimberly R

  2 days ago
  1.0
  Groomers quit. No phone call to cancel. I arranged my day around a grooming appointment and not even a courtesy call to cancel, just a sign on the door saying no groomers available. As a matter of fact, I got an appointment reminder text that morning. (2/22) Yet they require substantial notice if you need to cancel appointment. I found this to be incredibly unprofessional to do to a client. I left my phone number and asked for a manager to call me…..which never happened.
• AA

  Amy

  Jan 26, 2026
  5.0
  Marissa, the pet stylist, is my favorite groomer and the only reason I go to Petco. She's passionate about her work, kind, professional, and skilled. My dog loves her. Always does a great job! Thank you Marissa! You rock!
• VV

  Venus

  Jan 8, 2026
  1.0
  refused vaccinations ? my cousin is going through a tough time and had to find homes for his new kittens. knowing she hasn't been vaccinated, I scheduled to get her shots the same day he was dropping her off, as he is tight on money. I picked one of the later times, 5:10p. when we got there the vet said I need to have her in my care for a week before they can vaccinate .... why does the VETCO website say the opposite? "If your pet's vaccination history is unknown, we must assume the pet has not been vaccinated and our veterinarians may recommend completing the series to ensure your pet is fully protected" even though I know she isn't vaccinated, the website also says "What happens if I missed my puppy or kitten's booster vaccines? - Vaccinate as soon as possible if your pet misses a vaccination." (see FAQ's on Vetco's website to find these). I've already got a cat at home, and they want me to keep them separated for a week ? I have to keep one in a room at all times? lazy doctors are not real doctors. Whoever is the "vet" here has no motivation and clearly wanted to leave early. I tried to call back just to ask some questions to understand better- I’m no vet! - but the vet left. Before the vet hours were said to close. Told me all I needed to know!
• R2

  Rose 2021

  Jan 5, 2026
  3.0
  My dog was done at 11:30. I picked him up at 14:30. I got a warning that I might not able to return after 3 warnings. New management policy which I was not informed at check in allows 4 hours. It was 3 hours. May consider other place.
• GL

  Gladys Lee

  Dec 11, 2025
  5.0
  Marissa is always very efficient and courteous.

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