Business Details
About
Pet StorePet supply store
Visit your Phoenix Pet Store located at 5011 East Ray Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
965 reviews
5 stars
580
4 stars
209
3 stars
85
2 stars
29
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praised helpful and knowledgeable employees, others reported rude or inattentive service.
Product Selection
Customers appreciated the variety of products, particularly in fish and pet supplies, but some noted issues with stock availability.
Grooming Experience
Grooming services received negative feedback regarding professionalism and quality, with several customers expressing dissatisfaction with their pets' grooming outcomes.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Pricing
Customers noted reasonable prices and discounts, but some expressed concerns about high grooming costs and additional charges for bags.
- CPCandy PrestinarioNov 13, 20254.0Got my dog food & cashier checked to verify I had the right flavor. That was great but 2 employees were not aware your engraving Mach was down so then I had to get a refund for the dog tag I bought
- NHNyila HallNov 10, 20255.0Great store looked around for a pet might go back and by a breaded dragon employees were polite and knowledgeable
- RCRenee CalderonNov 9, 20252.0Guys stocking were very helpful in finding items. When I got to the front end, that's when it went downhill. I found a couple of items in the clearance and when I went to pay, they weren't on clearance. The lady checking me out just said those items were put there because they had nowhere else to put them, but they were regular price. I let them know it was a little misleading. The two ladies up front didn't seem to like their jobs and it showed with the lack of customer service/attitude that was given. The tag maker was still broken. I probably will not shop at this location again.
- SMStephanie MNov 4, 20251.0Associate Alissa was very rude towards me as a customer. She gave extreme attitude when attempting to make a return. Did not feel very welcome in the store as I also was not greeted by a single associate when entering the facility.
- CVCarla VidalesOct 30, 20255.0Ingrid was incredibly helpful and knowledgeable about the fish! I really appreciated her genuine care and patience in answering all our questions. :)
Frequently Asked Questions About Petco
Does the Petco Phoenix location have a vet hospital?
Yes, Petco Phoenix has a full-service vet hospital.
Does Petco Phoenix offer vaccinations?
Yes, Petco Phoenix provides vaccinations.
Does Petco Phoenix offer curbside pickup?
Yes, curbside pickup is available at Petco Phoenix. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Phoenix Petco?
Hamster and guinea pig prices vary by location. Call your Phoenix Petco at 4808933383 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Phoenix sell dogs?
No, Phoenix Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco in Phoenix Ahwatukee offer for pet care?
Petco offers premium pet foods, expert training, vaccination services, grooming, and has a full-service vet hospital to support all your pet care needs.
Does Petco Phoenix provide curbside pickup and same-day delivery options?
Yes, Petco Phoenix offers both curbside pickup and same-day delivery for eligible products.
What are the operating hours of Petco on 5011 E Ray Rd in Phoenix?
Petco is open Monday through Saturday from 9 AM to 9 PM, and on Sunday from 9 AM to 7 PM.
Can I get my pet vaccinated at Petco Phoenix?
Yes, vaccination services are available at Petco Phoenix.
Does Petco Phoenix sell dogs or cats for purchase?
No, Petco Phoenix does not sell dogs or cats. Instead, you can meet animals available for adoption through the Petco Love program partnered with local animal welfare organizations.
How can I book a vet appointment at Petco Phoenix?
You can book vet appointments through the Petco Vet Booking website using the store number 597.
Where is Petco located in Phoenix Ahwatukee?
Petco is located at 5011 E Ray Rd, Phoenix, AZ 85044.
What nearby dining options are available around Petco in Ahwatukee?
Nearby restaurants include Old Chicago, Mellow Mushroom Ahwatukee, The Hub Grill and Bar, and On The Border Mexican Grill & Cantina, providing various cuisines convenient for a meal before or after your Petco visit.
Are there pet care and veterinary services close to Petco in Phoenix Ahwatukee?
Yes, Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO are nearby, offering additional pet services and veterinary care options.
What beauty and wellness services can I find near Petco in Ahwatukee?
Several beauty and wellness businesses such as Fortune Barber Shop, StepUp To Wellness Med Spa, Braidz4Days hair salon, and Yucca Nail Spa are close by for customers seeking grooming and spa services.