Petco

4.2
1663 reviews

About

Pet StorePet supply store
Visit your Phoenix Pet Store located at 2784 W. Peoria Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2784 W Peoria Ave, Phoenix, AZ
85029, United States

Hours

Reviews

4.2
1,661 reviews
5 stars
981
4 stars
334
3 stars
170
2 stars
70
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, many customers report rude or unhelpful interactions, particularly at the cash register.

Store Cleanliness

Several reviews mention cleanliness issues, including dirty floors and unsanitary conditions, which detracts from the shopping experience.

Product Availability

Customers frequently express frustration with stock levels, noting that items are often out of stock or not available, leading to disappointment.

Pricing Concerns

Many customers feel that prices are high compared to competitors, with some expressing dissatisfaction over perceived price gouging.

Vet Services

While some customers appreciate the Vetco services, others report negative experiences, including issues with vaccinations and customer service during vet visits.
  • CS
    Cory Sierra
    Nov 1, 2025
    5.0
    I come to this Petco often and the staff is always friendly and super helpful!
  • RS
    Rich S.
    Oct 29, 2025
    5.0
    Good service clean store. Friendly people
  • WK
    W K
    Oct 14, 2025
    1.0
    Horrible staff - Completely ignored me when I entered store and no one offered help - Even though I was the only customer in the store, struggling to find stuff with an injured leg - The only time I was acknowledged was to be told I’m at the wrong register (no one was up front) and to be told to find a cleaning station in the store to clean up dog pee - I work in a vet office and dogs pee, we never get an attitude and make them clean up their pets mess - To make this worse the manager had a horrible attitude also & the only time they said anything to me was to be condescending & scream “BYE, HAVE A NICE DAY!!!” While laughing - I had over $200 worth of items & will def be shopping elsewhere
  • WW
    WahMeek
    Oct 12, 2025
    1.0
    If you have a cat and think your gonna refill your litter like a normal person I think not the workers will stand around and stop and tell you leave cause the pound of my litter is to much why yall sell it like dat but idk this place need new management I just went to this place 30 sec ago something need to be done
  • BB
    Bob Barr
    Oct 12, 2025
    5.0
    We use the Vetco part of the store. Easy shots for the pups and they get to window shop. Lol

Frequently Asked Questions About Petco

Does the Petco Phoenix location have a vet hospital?

No, Petco Phoenix does not have a full-service vet hospital.

Does Petco Phoenix offer vaccinations?

Yes, Petco Phoenix provides vaccinations.