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Petco

4.2
(1186 reviews)

Business Details

4535 E Thomas Rd, Phoenix, AZ
85018, United States
(602) 840-9113

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Phoenix. Visit your local Petco at 4535 E Thomas Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Phoenix Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4535 E Thomas Rd, Phoenix, AZ
85018, United States

Hours

Reviews

4.2
1,186 reviews
5 stars
668
4 stars
265
3 stars
120
2 stars
45
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and rude interactions.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including neglect and poor handling of pets.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others noted inconsistency in service quality.

Store Conditions

Customers expressed concerns about the cleanliness and organization of the store, with some mentioning sick animals and poor maintenance.

Product Availability

There were complaints about the lack of stock and availability of specific pet products, leading to frustration among shoppers.
  • JH
    Jocelyn Howard
    3 days ago
    5.0
    Bre is the best customer service rep ever. Enthusiastic, energetic, and caring
  • MB
    Mr. Beak
    3 days ago
    5.0
    Love going to this Petco. Staff is so informative and friendly.
  • MB
    Margie Bourlet
    Feb 21, 2026
    5.0
    Very helpful staff. Was very pleased with everything about this store. Very well stocked.
  • JS
    Jennifer S
    Feb 16, 2026
    4.0
    I spoil my fur kids.
  • DJ
    Dorothy Judiscak
    Jan 6, 2026
    3.0
    I have had issues with the staff at this store. Because of their poor customer interaction, I only shop here if absolutely necessary. The only pleasant person in the whole store is the tall woman with lots of tats who maintains the aquarium section.

Frequently Asked Questions About Petco

Does the Petco Central location have a vet hospital?

No, Petco Central does not have a full-service vet hospital.

Does Petco Central offer vaccinations?

Yes, Petco Central provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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