Business Details
About
Pet StorePet supply store
Visit your Phoenix Pet Store located at 2501 W Happy Valley Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
961 reviews
5 stars
544
4 stars
193
3 stars
92
2 stars
26
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.
Grooming Issues
Many customers reported dissatisfaction with grooming services, citing poor quality cuts, unexpected price increases, and disorganization.
Store Condition
Customers noted that the store is often unorganized and has a gloomy atmosphere, with some mentioning cleanliness while others reported issues with stock management.
Product Availability
While some customers appreciated the variety of products available, others expressed frustration over stock inconsistencies and high prices.
Vet Services
Reviews of Vetco services were largely negative, with complaints about unprofessionalism and poor treatment of pets.
- TSThomas ShieldsNov 7, 20251.0Went on line and made an appointment, I was sent a email with a time frame of when to show up. When I didn’t arrive at the every beginning of the time frame they want to reschedule for another day. Also treated as if we where an inconvenience The entire time we were there.
- TItammy irwinNov 3, 20255.0You could tell that everybody that works there loves animals that’s what it’s all about
- SCShellee CookNov 1, 20253.0I love the food I get here and the food rewards but, I have an older dog that requires males dog wraps and 25+ dollars for a pack of 12 disposables are way out of line, when I can get a pack of 50 for 20 dollars at PetSmart so in the long run I save more at PetSmart for the same if not better product (doggie diapers)
- KMK MNov 1, 20251.0Rude employee. Guy who helped was nice enough but the female employee next to him was absolutely terrible. Got a beta. Bought a beta tank with the 2 gal. Female employee was like you need a bigger tank. I said no I do not this is not my first beta, they've survived in even smaller tanks and she gave me a look. Then as I was leaving she snarkily said "good luck with the fish"! Never going to this store again. Why sell beta tanks specifically for beta if your employees are gonna try to shame you into a bigger one. It's one thing to say hey you may want a bigger one eventually but she was loud and embarrassing me and extremely rude. Her little "good luck with the fish" in the end was not called for.
- LDLP Dave13Oct 30, 20251.0We had taken our three year old German shepherd into the vet/ clinic for a diagnosis of a eye problem which they prescribed a eye jell for panus it didn't work very well they wanted to prescribe more of the the same crap and a follow up finally I told her if you don't know if this stuff is working why didn't you just say the first time you need to see a specialist all she wants is follow up after follow up and office visits and crap that doesn't work be careful ask questions or they will ripe you off!!!
Frequently Asked Questions About Petco
Does the Petco Deer Valley location have a vet hospital?
No, Petco Deer Valley does not have a full-service vet hospital.
Does Petco Deer Valley offer vaccinations?
Yes, Petco Deer Valley provides vaccinations.
Does Petco Deer Valley offer curbside pickup?
Yes, curbside pickup is available at Petco Deer Valley. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Deer Valley Petco?
Hamster and guinea pig prices vary by location. Call your Deer Valley Petco at 6235805018 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Deer Valley sell dogs?
No, Deer Valley Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco in Deer Valley located?
The Petco located in Deer Valley is at 2501 W Happy Valley Rd, Ste 6, Phoenix, AZ 85085.
What are the operating hours of Petco Deer Valley?
Petco Deer Valley is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Petco Deer Valley offer pet vaccinations?
Yes, Petco Deer Valley provides vaccination services for pets.
Can I get curbside pickup or same-day delivery at Petco Deer Valley?
Yes, Petco Deer Valley offers both curbside pickup and same-day delivery services.
Does Petco Deer Valley sell dogs or cats?
No, Petco Deer Valley does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
Is there a full-service vet hospital at Petco Deer Valley?
No, Petco Deer Valley does not have a full-service veterinary hospital on-site.
How can I check the prices and availability of hamsters and guinea pigs at Deer Valley Petco?
Prices and availability for hamsters and guinea pigs vary, so please call Deer Valley Petco at 623-580-5018 or visit their companion animal website for more information.
What nearby veterinary services are available around Petco Deer Valley?
Vetco Total Care Animal Hospital is located near Petco Deer Valley, providing veterinary care for your pets.
Are there dining options near Petco Deer Valley for a meal before or after shopping?
Yes, several nearby dining options include Ray’s Pizza, Bento Box (Japanese restaurant), Red Robin Gourmet Burgers, and Cafe Rio (Mexican restaurant).
What nearby shopping centers or service locations can I visit while at Petco Deer Valley?
Happy Valley Towne Center is a nearby shopping plaza offering additional shops, and you can also access Amazon Locker – Leonhard for courier services nearby.