Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Deer Valley provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
232 reviews
5 stars
155
4 stars
33
3 stars
9
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customers consistently praised the staff for being friendly, caring, and professional, creating a welcoming environment for pets and their owners.
Service Quality
Many reviews highlighted the quality of care provided to pets, with several customers expressing satisfaction with the treatment and attention their animals received.
Communication Issues
Several customers reported poor communication regarding appointments, costs, and care details, leading to frustration and dissatisfaction.
Insurance Concerns
There were multiple complaints about the insurance plans, with customers feeling misled about coverage and costs, leading to negative experiences.
Cleanliness and Environment
Some reviews mentioned cleanliness issues within the facility, indicating a need for improvement in maintaining a sanitary environment.
- JJJesse JamesNov 5, 20255.0Absolutely the best decision we've ever made for the well being of our pets !!!
- NCNathan CampbellOct 15, 20255.0Nice techs, patient doctors, easy drop off. I have 0 complaints
- CRChristina RisseSep 26, 20255.0Always caring and helpful
- KHKathy HomolaSep 25, 20255.0We live Banfield hospital. The whole crew are friendly and professional. That always make us feel welcome.
- LSLacey SeehaseSep 24, 20255.0The team was great, very friendly made my pet feel so comfortable.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Deer Valley offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter procedures, end-of-life care, microchipping, and DNA testing for pets.
What are the operating hours of Banfield Pet Hospital in Deer Valley?
The hospital operates Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on major holidays such as November 26-27, December 24-25, December 31, and January 1.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not offer emergency care but can provide urgent care advice during hospital hours and refer to an emergency hospital if needed.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan offers annual preventive care including exams, vaccines, early diagnostics, nutrition and dental consultations. It is a wellness plan that automatically renews annually but does not cover treatments for abnormal conditions.
Can I get veterinary care online with Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat™ on the Banfield app for general consultation and triage support.
How can I schedule an appointment with Banfield Pet Hospital in Deer Valley?
You can schedule an appointment through their website or use their app available on iOS and Android. Drop-off and in-room appointments are available, and virtual visits for wellness plans are offered.
Are appointments required at Banfield Pet Hospital in Deer Valley?
Yes, appointments are required to receive veterinary services at this location.
What nearby pet supply stores can I visit around Banfield Pet Hospital?
PetSmart is located nearby and offers pet supplies and services, which makes it convenient to get pet products before or after your veterinary visit.
Are there any nearby parks or trails near Banfield Pet Hospital where I can exercise my pet?
Thunderbird Park Hiking Trails are close by, providing a good outdoor space for exercising your dog before or after a vet visit at Banfield Pet Hospital.
What retail stores are near Banfield Pet Hospital in Deer Valley for additional shopping?
Nearby shopping options include Deer Valley Towne Center, Dollar Tree, Michaels Stores, and Ross Dress for Less, offering a variety of goods you can easily visit alongside your pet care appointments.