Banfield Pet Hospital® - Phoenix provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
GotDickie 8 yr old mix we love him drove from wickenburg to Paradise Valley well worth the time thank you Cassidy and everyone else involved
SG
Shannon Gill
Mar 9, 2026
1.0
Brought my dog in for a limp on his back right leg last week they put me on this wellness plan and told me all these things that I could do and we’re in week one of the leg issue and noticed that his nails are affecting him kicking his back paw out, and I can’t even get an appointment to get a nail trimming that all emergencies are taking precedent that I can’t even just get a simple nail trim so he doesn’t keep hurting himself. A simple nail trim.
PW
Patti Woods
Feb 18, 2026
5.0
Timely and thorough.
KW
Katrina Wyatt
Dec 4, 2025
5.0
Highly recommend this location for all our pet babies. The staff here are all very efficient and informative. My bull terrier has been suffering from allergies and I was given options and information that other places have failed to provide I now feel like we can get this under control and im not just endlessly spending hundreds of dollars every month.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. You can call during hospital hours for urgent care advice and referrals, and during non-hours, please contact a local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, Optimum Wellness Plan clients can access 24/7 remote pet care advice through Vet Chat on the Banfield app.
What preventive health care services are available at Banfield Pet Hospital?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive exams as preventive care services.
What is included in an Optimum Wellness Plan at Banfield?
It covers annual preventive care including exams, vaccines, screenings, nutrition consultations, and dental care, and automatically renews each year unless paid in full.
How can I pay for the Optimum Wellness Plan?
Payments can be spread monthly via automatic withdrawals or credit card, or paid in full upfront.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients.
What are Banfield Pet Hospital's regular hours of operation?
Open Monday to Friday, 7:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, closed Sundays and major holidays.
Are appointments required at Banfield Pet Hospital?
Yes, Banfield requires appointments for their services.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
You can visit PetSmart for pet supplies and grooming or enjoy a meal at nearby restaurants like Ono Hawaiian BBQ and Samurai Sam's Teriyaki Grill.
Is there convenient parking or transportation nearby Banfield Pet Hospital?
Nearby you will find EVgo for electric vehicle charging and car rental agencies like Enterprise and Alamo, making travel and parking more convenient.
Where can I get pet-related products and services near Banfield Pet Hospital?
PetSmart offers pet grooming and a pet store near Banfield for all your pet care needs.
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