Petco

4.2
1197 reviews

About

Pet StorePet supply store
Visit your Mesa Pet Store located at 2090 South Power Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2090 S Power Rd, Mesa, AZ
85209, United States

Hours

Reviews

4.2
1,188 reviews
5 stars
715
4 stars
242
3 stars
90
2 stars
46
1 star
95

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Cleanliness

Multiple reviews highlight significant cleanliness issues in the store, including dirty floors, unkempt animal habitats, and unsanitary conditions.

Product Availability

Customers frequently mention low stock levels and difficulty finding specific items, leading to frustration and disappointment.

Customer Service

While some customers report positive interactions and assistance, others express dissatisfaction with long wait times and lack of attention from staff.

Veterinary Services

Feedback on veterinary services is largely negative, with complaints about rude staff and poor handling of pets during visits.
  • JJ
    Jenny Jongsma
    Nov 15, 2025
    2.0
    Store shopping experience overall is fine. Sometimes a bit messy in there. However my experience with the groomer side was not great last time to say the least. Not sure I will be back.
  • GG
    GodsFavChild Favorite Child of God
    Nov 15, 2025
    4.0
    Great ppl and friendly. Always up to stock with items. Been goong to this location for over 8 yrs. Never had a problem.
  • MM
    Miranda Miller
    Nov 9, 2025
    1.0
    My second time there and again, the sticker price is different than the price at the register. Friendly employees but dang….Weights and Measures needs to visit this place ASAP.
  • AC
    Adam ChildofGod
    Nov 5, 2025
    5.0
    Ivy at the Power Road location was absolutely amazing. Moonlight is amazing (moonsnail shelled) hermit crab. Ivy's expertise on cat food was astonishing! GIVE HER A RAISE OR AN APPROITE COMPENSATION! God bless her. Remember, Jesus Christ of Nazareth LOVES YOU!
  • AM
    Abbygayle Martin
    Nov 4, 2025
    1.0
    I will not be returning to this establishment for pet supplies. During my recent visit, I purchased crickets and was incorrectly charged for rosy red minnows, a discrepancy of $7.00. I had to present my receipt to another employee to rectify the error. The cashier subsequently corrected the charge but did not offer an apology. She also photographed my receipt with her personal device, a practice I found unusual and unprofessional. I suspect the initial incorrect charge may have been intentional. Consequently, I will no longer be a customer here.

Frequently Asked Questions About Petco

Does the Petco Mesa location have a vet hospital?

Yes, Petco Mesa has a full-service vet hospital.

Does Petco Mesa offer vaccinations?

Yes, Petco Mesa provides vaccinations.