Brand Certified
Banfield Pet Hospital
4.2(234 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1863 N Stapley Dr, Mesa, AZ
85203, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(480) 969-7331
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Mesa NW provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
234 reviews
5 stars
172
4 stars
11
3 stars
12
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and knowledgeable about their pets' needs.
Service Issues
Several reviews highlighted long wait times, appointment scheduling problems, and poor customer service experiences.
Upselling Concerns
Multiple customers expressed frustration over perceived attempts to upsell unnecessary tests and treatments, leading to distrust.
Mixed Experiences
While some customers had positive experiences with care and service, others reported dissatisfaction and a decline in quality over time.
Appointment Availability
Customers frequently mentioned difficulties in securing timely appointments, especially for urgent issues.
- ASamber sFeb 9, 20265.0Awesome place would recommend to anyone! Great staff and dr. Seman is absolutely wonderful. Very helpful and actually cares about your pets well being. This is the only vet place I will be going to from now on, no matter how far I have to drive! Rusty thanks you!
- CPCarrie PhelpsFeb 4, 20265.0Very professional and caring. Teeth were cleaned on my 14 year old Havanese mix. Shadow had lab work completed with a diagnosis of Valley Fever. The team was very good at answering my elderly mother’s questions and helping her feel comfortable. Would go there (and will) again and again.
- JLJacob LandryJan 10, 20261.0Horrible Service this is the 2nd time I have tried with this clinic..its like they dont like.cats! ..
- BWBrooklyn WoodJan 2, 20261.0Absolutely disgusted with this place. I have never had an issue. My kitten has such a bloated stomach and stopped eating. Made him an appointment showed up and they couldn’t find the appointment. I showed them the appointment I took a screen shot of and she said I don’t have it here and we can’t see him we are booked. ARE YOU KIDDING ME! I booked an emergency appointment and you can’t see him. What kind of office is this. I have worked in healthcare for over ten years and this is not how you treat a patient. Human or animal.
- DMDillon MiddletonDec 9, 20251.0Long wait times and always issues here. Place sucks.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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