Brand Certified
Banfield Pet Hospital
3.7(167 reviews)
Certified by Banfield Pet Hospital • May 03, 2026
Business Details
4920 S Power Rd, Mesa, AZ
85212, United States
Certified by Banfield Pet Hospital • May 03, 2026
(480) 279-0742
Certified by Banfield Pet Hospital • May 03, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • May 03, 2026
About
Certified by Banfield Pet Hospital • May 03, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gilbert East provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • May 03, 2026
Hours
Certified by Banfield Pet Hospital • May 03, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 4:00 PM
Reviews
3.7
167 reviews
5 stars
94
4 stars
17
3 stars
8
2 stars
8
1 star
40
- NLNicole LodestroApr 24, 20265.0Stephanie did a great job explaining everything to us without it feeling like a sales pitch and in ways that make sense. Was very caring with our pup and easy to talk with.
- LYLynn YanceyApr 23, 20265.0So i want to start off by saying that kristi is the most amazing front desk receptionist very kind and understanding she got us in when my frenchir was not doing so good and doctor cambell is so amazi g and so great with my fur babies i would recommend them to everyone !
- GKGeorgia KernaghanApr 16, 20265.0Everything about this Banfield location was amazing. The appointment I made was at another location and they were closed and this location let me bring my boy in. Kristi and Cali were amazing and caring. They listened to all of my concerns and gave me great advice on what to do to help my pupper. Would 100% recommend this location.
- GGGretchenApr 13, 20265.0I can't thank Shye, Sydney, and Kristi enough for their care of my cat. They really go above and beyond to make sure my cat's needs are met and she stays healthy and happy. Thank you again! Excellent staff at this Banfield.
- SGSeth GoersApr 4, 20261.0AVOID OPTIMUM WELLNESS PLAN, IT’S A SCAM!!! Banfield is full of incompetent people who clearly should not be allowed to service pets. After visiting 3 locations, undergoing medication, and inquiring about dental health, not one single staff member can give me a consistent answer about anything I ask. The staff gave me a number to cancel my membership, and guess what, they’re closed on the weekends. Banfield is incredibly predatory and has zero interest in providing optimal care for your pets.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Gilbert East?
Banfield Pet Hospital in Gilbert East is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 3:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialists.
What preventive health care services does Banfield offer for pets?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and provides discounts on treatments; it is not insurance and renews automatically each year unless paid in full.
Can I access veterinary care remotely through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage support from a veterinarian through Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits for Optimum Wellness Plan clients.
Where is Banfield Pet Hospital located in Gilbert?
Banfield Pet Hospital is located at 4920 S Power Rd, Gilbert, AZ 85212, USA.
Are there any animal rescue services near Banfield Pet Hospital in Gilbert?
Yes, Desert Paws Rescue, an animal shelter and rescue service, is nearby and can be a great resource for adoption or pet support in the area.
What pet-related stores are located near Banfield Pet Hospital?
PetSmart, offering pet grooming and retail services, is located near Banfield Pet Hospital, ideal for picking up supplies or grooming your pet before or after a veterinary visit.
What amenities are available near Banfield Pet Hospital for pet owners?
Nearby, you will find coffee shops like Boba Crash where you can relax, and beauty salons such as BloomstylesbyJess and Mane Alchemy, offering services for pet owners while their pets receive care.
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