Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Glendale provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
330 reviews
5 stars
206
4 stars
46
3 stars
25
2 stars
12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the staff for being friendly and caring, others report rude interactions and long wait times.
Care Quality
Many customers appreciate the quality of care their pets receive, highlighting attentive and compassionate staff, though some express concerns about misdiagnoses and perceived lack of thoroughness.
Wellness Plans
Several reviews mention dissatisfaction with the wellness plans, citing issues with costs and coverage, while others find them beneficial for regular pet care.
Appointment Issues
Numerous customers report problems with scheduling, including long wait times and appointments being changed without notice.
- SKShooky Kookie5 days ago1.0Banefield scammed me. I took my pet in because she had a medical issue. I signed up for the plan payments to help save some money. What the staff there and the customer service failed to mention is that it’s an annual fee and you can’t get a refund AT ALL or cancel it without paying the extra fee. I understand that it was a wellness plan but regardless I feel like they took advantage of me and my pup. Very disappointing and frustrating.
- MRMarilee RudinNov 13, 20255.0Love the Banfield team and this Clinic. Exceptional service and more importantly staff that are friendly and great bedside manners!
- EMEdis MuhamedagicNov 12, 20255.0Took our dog in for teeth cleaning which is a whole day procedure. I was informed throughout the day on everything that was happening and when my dog would be ready to leave. When I arrived my dog was ready to go and I paid what I was quoted which was great.
- JMJeanne McInnisNov 6, 20255.0Dr Hernandez and the entire team took great care of my little boy “ Tyler”❤️
- PRpamela romeroOct 30, 20255.0We just recently adopted our babies who had never been to a vets office or inside a store before and they both were having a severe allergic reaction to something and the team there was great with them! They worked with them as they were getting a little excited/nervous about being there and took great care of them!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Glendale?
Banfield Pet Hospital in Glendale is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Is Banfield Pet Hospital open on major holidays?
No, Banfield Pet Hospital is closed on major holidays including Thanksgiving, Christmas Eve, Christmas, New Year's Eve, and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals. For emergencies outside those hours, you should contact your local emergency hospital.
Can I book an appointment online for Banfield Pet Hospital?
Yes, you can schedule an appointment online via their scheduling link on their website or app.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive exams.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition, and dental consultations. It automatically renews annually unless paid in full at enrollment.
Are appointments required to visit Banfield Pet Hospital in Glendale?
Yes, appointments are required to visit Banfield Pet Hospital, and you can schedule them online or through their app.
How can nearby PetSmart help when visiting Banfield Pet Hospital?
PetSmart next to Banfield provides pet supplies and grooming services, making it convenient to shop for your pet's needs before or after a veterinary visit.
Are there options for dining near Banfield Pet Hospital?
Yes, you can visit nearby Doda's Pizza, an Italian restaurant, for a meal before or after your visit to Banfield Pet Hospital.
Can I access postal and shipping services close to Banfield Pet Hospital?
YES, there is a UPS Access Point location nearby for courier and shipping needs, which can be convenient when taking care of your pet's prescriptions or receiving supplies.