Petco

4.3
969 reviews

About

Pet StorePet supply store
Visit your Gilbert Pet Store located at 1415 East Warner Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1415 E Warner Rd, Gilbert, AZ
85296-3142, United States

Hours

Reviews

4.2
962 reviews
5 stars
598
4 stars
179
3 stars
83
2 stars
30
1 star
72

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer feedback highlights a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Grooming Services

Grooming services received both praise for quality and complaints about incomplete work and unprofessional behavior.

Product Availability

Customers expressed frustration over stock issues, including missing items and incorrect pricing.

Vet Services

Mixed reviews on Vetco services, with some praising the care provided while others reported negative experiences with staff and policies.

Store Environment

The store is generally noted for cleanliness and organization, but some customers mentioned a need for updates and improvements.
  • BC
    Bri Crosby
    Nov 9, 2025
    1.0
    The kid in the fish department is a little jerk refused to help us stood there for 15 min to then be told he refused to sell me the fish we asked for and walked away from me
  • MM
    Meg
    Nov 8, 2025
    5.0
    Megan, the groomer at PETCO who did Mordy’s haircut/grooming, did an excellent job. And she is very sweet and friendly. Overall a positive experience ❤️
  • CT
    Christina Tassell
    Oct 29, 2025
    5.0
    I appreciate here the vet did a really great job with my cat he had diarrhea for oh my God a long time I took him to four different vets and this one got it right but I do have to take him pretty soon for a blood test so we can find out why he's itching it's getting on my nerves and it's getting on his nerves thank you
  • BR
    Brittney R
    Oct 27, 2025
    2.0
    Hello. Your manager (Sarah i believe) at the Val Vista and Warner location was unfriendly and rude a few different times. She also is disrespectful to your wonderful staff. The rest of your staff are great!
  • BB
    Bella
    Oct 19, 2025
    1.0
    I was waiting in line for a while the cashier helped the customers before me. The cashier must been having a day off but took forever to ring up 1 item than took forever to bag it, the manager had to go up to him and tell him to rub the bag so it separates. After I paid , I asked if he rang up the 2 items I placed on the counter , he said no sorry he didn’t see it. It was so frustrating and took forever. Please add self check out! Target has it, Walmart, Home Depot even dollar tree!!! Like come on. Loved the store layout.

Frequently Asked Questions About Petco

Does the Petco Gilbert location have a vet hospital?

Yes, Petco Gilbert has a full-service vet hospital.

Does Petco Gilbert offer vaccinations?

Yes, Petco Gilbert provides vaccinations.