Crossroads Veterinary Hospital

4.6
232 reviews

About

Animal HospitalVeterinarianVeterinary Pharmacy
At Crossroads Veterinary Hospital, we aim to provide compassionate care for pets and their owners in the Gilbert area. We have been dedicated to providing knowledgeable, high quality care to all of our patients for over a decade. We offer a wide range of complete veterinary services to help your pets stay healthy and happy all throughout their lives, from wellness exams and vaccinations to dental care and bathing & grooming services. We use our in-house diagnostic lab to produce quick and accurate diagnoses and treatment plans and offer rehabilitative care to speed your pet's recovery like cold laser therapy.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Crossroads Veterinary Hospital
3871 S. Gilbert Rd, Gilbert, AZ
85297, United States

Hours

Reviews

4.6
232 reviews
5 stars
197
4 stars
15
3 stars
0
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff for their caring and compassionate treatment of pets, highlighting the dedication of veterinarians like Dr. Howard.

Responsive Service

Many reviews noted the clinic's ability to accommodate urgent appointments and follow up on pet health, demonstrating a commitment to timely care.

Knowledgeable Staff

The veterinary team is frequently described as knowledgeable and thorough, providing detailed explanations and personalized care plans for pets.

Mixed Front Desk Experience

While many staff members received high praise, some customers reported negative experiences with front desk receptionists, indicating a need for improvement in customer service.

Pricing Concerns

Several reviews mentioned that while the care is excellent, some services can be pricey, and there were mixed feelings about the transparency of costs.
  • ED
    Erika Doyle
    5 days ago
    5.0
    I brought my cat in after a less than satisfactory experience with a different vet and everyone was incredibly kind and helpful. My cat can even be a bit “difficult” but they worked some kind of magic and were able to get tests run without having to sedate him. Their app is also very easy to use and confirmation reminders via text were great too. During my appointment I had a TON of questions and everyone was so patient with me and took the time to answer everything. Overall, I would say this was a night and day difference from my previous experience at a different facility and I would recommend this hospital to my friends and family in a heartbeat!!!
  • KM
    Kelly M.
    Nov 9, 2025
    5.0
    Crossroads Vet squeezed us in as new patients on a Saturday and treated us like we had been coming there forever. I walked in a little panicked after losing two young dogs in recent years and they immediately put both me and my big guy at ease. They were gentle, patient, and so thorough. Georgie felt safe, I felt heard, and you could tell they truly care about the pets that come through their doors. So grateful we found them.
  • HM
    Hayley Mott
    Oct 28, 2025
    5.0
    Excellent vet, everyone is incredibly nice and clearly cares about the best for the animals. Very responsive, will try to work you into the schedule quickly (typically within a day or two, but sometimes later in the week), and will follow up to be sure your pet is doing okay afterwards. Cannot thank them enough for all they’ve done to help our cats with their chronic health conditions.
  • DR
    Diane Rocush
    Sep 19, 2025
    5.0
    Dr. Howard and her entire staff are amazing. They truly care for your animals.
  • VR
    Veronica R
    Sep 9, 2025
    5.0
    We have been taking our three dogs here for 9 years. Whether it’s a routine visit or an emergency I always know that the fur babies are in excellent hands. Dr. Howard was able to treat our peek-a-pug’s mysterious illness - that turned out to be the very rare sterile panniculitis. She never gave up. She was also was crucial in the after treatment of my teacup Yorkie’s scorpion bite. After his stay at the emergency hospital she quickly got him back up to speed and on track for a full recovery. Dr. Howard is so comfortable with our Cane Corso as well. The entire staff is caring and compassionate. Margaret at the front desk is outstanding and deserves a special shout out for always handling our emergencies so quickly.

Frequently Asked Questions About Crossroads Veterinary Hospital

What are the operating hours of Crossroads Veterinary Hospital?

Crossroads Veterinary Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.

What types of veterinary services does Crossroads Veterinary Hospital offer?

They offer a wide range of services including wellness exams, vaccinations, dental care, grooming, diagnostic lab services, cold laser therapy, surgeries, microchipping, nutritional consulting, and more.