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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gilbert East provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
3.7
154 reviews
5 stars
86
4 stars
16
3 stars
7
2 stars
8
1 star
37
- SGSarah GilsDec 7, 20251.0WORST VET EVER! Believe all the bad reviews. Took our dog here for a simple eye infection (which he's had before) and they tried to upsell us multiple times on additional tests to run. Also tried to upsell us on something to minimize any reaction to a vaccine (completely unnecessary). Then tried to upsell us to their membership. Then tried to upsell us on additional services. We'd been there 10 minutes and had 8 upsell attempts. This is a money hungry vet who puts their finances above what's best for their customers. The worst was when they called us later and the recommended medication they quoted was $59. The same medicine is $12 on Chewy and our last vet charged us $22. We asked them to price match and they refused. This is a vet that recommends unnecessary tests with highly inflated prices and has an rude staff to boot. Go to this place if you enjoy getting ripped off. If you read the other bad reviews, you'll see a stock answer from the business, but don't get fooled - given our interaction they do absolutely zero about complaints.
- AHAl HunterSep 15, 20251.0My dog went into the clinic for teeth cleaning and when we went to pick her up her hip was out of joint. She had never had hip problems.They said that they weren’t responsible. We paid them a lot of money to put her hip back in on the next day. When we picked her up the hip was back out again. They refused to refund any money.
- GMG McAug 7, 20251.0My cat had asthma (i had never had a cat with asthma before) and Vet did not catch it or understand what was wrong with my cat. Three different appointments and two medications. I put my trust in the Vet as she said the medication would help him. They forced me to pay for the third appointment after Vet told me to rush him to an emergency vet. Spent 3k at ER for something so simple that had turned into URI. Do not waste your time and money, go to an actual vet and save your pet’s life.
- RBRyan BrownJul 31, 20251.0Never sign up for Banfield. They can never see your dog, never dispense medicine. Absolutely a waste of money. Find a private vet and you’re going to be better off. If you want to cancel the plan you have to pay the rest of the year as well. You don’t get your money back.
- CMCali MartellMay 10, 20215.0The staff here have become like family to me and my fur babies. They have helped me and my dogs through good and bad times. They are all so wonderful. From the ladies at the front desk, on the phone or in person, the techs and Dr G. Everytime is a wonderful experience. They help me be the best dog mom ever.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Gilbert East?
Banfield Pet Hospital in Gilbert East is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 3:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialists.
What preventive health care services does Banfield offer for pets?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and provides discounts on treatments; it is not insurance and renews automatically each year unless paid in full.
Can I access veterinary care remotely through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage support from a veterinarian through Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits for Optimum Wellness Plan clients.
Where is Banfield Pet Hospital located in Gilbert?
Banfield Pet Hospital is located at 4920 S Power Rd, Gilbert, AZ 85212, USA.
Are there any animal rescue services near Banfield Pet Hospital in Gilbert?
Yes, Desert Paws Rescue, an animal shelter and rescue service, is nearby and can be a great resource for adoption or pet support in the area.
What pet-related stores are located near Banfield Pet Hospital?
PetSmart, offering pet grooming and retail services, is located near Banfield Pet Hospital, ideal for picking up supplies or grooming your pet before or after a veterinary visit.
What amenities are available near Banfield Pet Hospital for pet owners?
Nearby, you will find coffee shops like Boba Crash where you can relax, and beauty salons such as BloomstylesbyJess and Mane Alchemy, offering services for pet owners while their pets receive care.