Banfield Pet Hospital

3.7
154 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gilbert East provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
4920 S Power Rd, Gilbert, AZ
85212, United States

Hours

Reviews

3.7
153 reviews
5 stars
86
4 stars
16
3 stars
7
2 stars
8
1 star
36
  • AH
    Al Hunter
    Sep 15, 2025
    1.0
    My dog went into the clinic for teeth cleaning and when we went to pick her up her hip was out of joint. She had never had hip problems.They said that they weren’t responsible. We paid them a lot of money to put her hip back in on the next day. When we picked her up the hip was back out again. They refused to refund any money.
  • GM
    G Mc
    Aug 7, 2025
    1.0
    My cat had asthma (i had never had a cat with asthma before) and Vet did not catch it or understand what was wrong with my cat. Three different appointments and two medications. I put my trust in the Vet as she said the medication would help him. They forced me to pay for the third appointment after Vet told me to rush him to an emergency vet. Spent 3k at ER for something so simple that had turned into URI. Do not waste your time and money, go to an actual vet and save your pet’s life.
  • RB
    Ryan Brown
    Jul 31, 2025
    1.0
    Never sign up for Banfield. They can never see your dog, never dispense medicine. Absolutely a waste of money. Find a private vet and you’re going to be better off. If you want to cancel the plan you have to pay the rest of the year as well. You don’t get your money back.
  • KK
    Kelsey
    Jul 17, 2023
    5.0
    Ive trusted banfield to care for my pups for years and love their wellness plan. The plan ensures that my dogs get the regular care and screenings they need with the exception of valley fever testing. With valley fever being so common in Arizona it should be added to the plan.
  • DT
    Delia “Aimee” Tolentino
    Jun 8, 2022
    5.0
    I’ve been taking my senior dog Boots to this office for about two years. We had just moved to the Queen Creek area and we had to find a new vet for him since our previous beloved vet was too far from our new home. We had originally planned on taking him to the Banfield in Queen Creek but opted to bring him to this Banfield in Gilbert since they were able to see him quicker. Boots has had a number of minor health issues over the past couple of years, all of which have been handled appropriately at this office. It’s really hard to tell whether your pet is getting adequate care during drop off appointments, however, this office is outstanding as I’ve been called a number of times about issues that would’ve only been caught with a thorough head-to-toe exam. Most recently, Dr. Gonzalez diagnosed Boots with a retinal detachment and recommended that I take Boots to an eye specialist. Our new ophthalmologist confirmed Dr. Gonzalez’s finding and praised Dr. Gonzalez as she stated that most doctors wouldn’t have detected this. Boots is so lucky to have found a caring and attentive doctor, Dr. Gonzalez, and I wanted to express my gratitude for caring for my pet as if he were her own.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.