At Family VetCare, our name says it all. It reflects how we treat each other, our clients, and our patients… like family! As our name implies, we place tremendous value on family, and we understand that pets are an essential part of the family unit. Our mission is to celebrate the human-animal bond and we are dedicated to caring for people and their pets as FAMILY to help them live healthier, happier and longer lives.
We strive to provide the very best veterinary experience for you and your family, and our belief is that in order to serve your family well, we must be a family ourselves. At Family VetCare, we promise a family culture where you are valued and appreciated as loving pet parents, and your pets are cared for like our very own.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.