Petco

4.3
535 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Chandler Pet Store located at 4220 South Arizona Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4220 S Arizona Ave, Chandler, AZ
85248, United States

Hours

Reviews

4.3
525 reviews
5 stars
315
4 stars
120
3 stars
39
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude and dismissive behavior.

Store Cleanliness

Several reviews highlighted cleanliness and organization, but others noted dirty conditions and poorly maintained tanks.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues and expired items.

Grooming Services

Grooming services received positive remarks for quality and staff expertise, though there were complaints about specific grooming experiences.

Aquatic Care

Mixed reviews on aquatic care; some staff were knowledgeable and helpful, while others were perceived as rude and unhelpful.
  • TD
    Tania Dennis
    2 days ago
    5.0
    It was fine. I didn't do much, some fish food and a fish plant. The check out line was a little long, but a second register was opened, so it cleared out quickly. I restrained myself from ogling at the small animals, birds, reptilian and the like. I could spend an hour easily, but was out in less than 10 minutes.
  • TH
    T. Blake Holliday
    Nov 9, 2025
    1.0
    On Sunday evening around 6:25 PM, I visited the store to purchase a replacement Glow Fish for my husband. When I requested assistance with buying the fish, a staff member rudely informed me that they did not have time to help and told me I needed to return the following morning. This was particularly frustrating as the store was still open. We immediately went to PetSmart across the street, where they were happy to assist us without hesitation. This store’s lack of service directly resulted in a lost sale and a disappointing customer experience.
  • MF
    Michael Freed
    Oct 29, 2025
    3.0
    My phone app and account often don’t work in the store. During my last visit, three $5 coupons that were, supposedly delivered 2 weeks prior, could not be accessed!
  • TB
    Terri Beaman
    Oct 23, 2025
    5.0
    Very good experience. Employee Michael was very helpful.
  • BB
    Bonnie BACKER
    Oct 15, 2025
    1.0
    Edit: The phone number provided is the same store!!! So you want me to speak to Tish who wouldnt sale me a Beta fish in the 1st place??? No thanks The majority of the fish are dead in tanks, everyrhing looks so dirty, the bathrooms are disgusting and I tried to rescue a Beta Fish from dieing and the Manager Trish and the employee Sarah told me NO. I was unable to buy a Beta Fish EVEN THOUGH 2 WERE DWAD ALREADY and She stated I did not have the proper equipment at home. EVEN though they arw living in a cup on a shelf hahahhahah......WHATEVER.......!!!! RUDE!!!!!! ARROGANT !!!! IA WOULD NEVER COME BACK !!!

Frequently Asked Questions About Petco

Does the Petco Chandler location have a vet hospital?

No, Petco Chandler does not have a full-service vet hospital.

Does Petco Chandler offer vaccinations?

Yes, Petco Chandler provides vaccinations.