Petco

4.2
546 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Chandler Pet Store located at 4220 South Arizona Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4220 S Arizona Ave, Chandler, AZ
85248, United States

Hours

Reviews

4.2
536 reviews
5 stars
321
4 stars
121
3 stars
39
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and dismissive.

Grooming Quality

Grooming services received both praise for specific groomers and criticism for poor results and unprofessional handling.

Store Condition

Customers noted issues with cleanliness and organization, with some praising improvements while others reported unsanitary conditions.

Product Availability

There were complaints about stock issues and expired products, alongside positive remarks about the variety of pet supplies.
  • CS
    Cassidy Schaub
    3 days ago
    1.0
    Absolutely horrible customer service! Made an appointment for my dogs to get their nail trimmed. My husband was 5 minutes late.. the groomer would not acknowledge him and after 15 minutes went by had the audacity to say we were over 15 minutes late and they cancelled our appointment. Completely unacceptable. DO NOT take your animals here. No respect for you or your time.
  • MA
    Morgan Alley
    3 days ago
    1.0
    Horrible location, always understaffed. Showed up 5 minutes late to a nail appointment waited in the waiting area for 5 minutes and was told I "showed up 15 minutes late" its currently as im writing this turning 15 minutes after my appointment. Had my appointment canceled because they are backed up... Ridiculous Every time I come in this location its a delay. Checkout or grooming services... it doesnt matter.
  • JB
    Jennifer Bell
    6 days ago
    5.0
    Jessica, the store manager is excellent. And the rest of the staff have been great too. Plus they have a large selection of everything that you’d need for the small pets in your life too. Clean, well lit store with an awesome selection of products.
  • MM
    Marlene Morrissey
    Jan 1, 2026
    5.0
    I am newly arrived from Massachusetts . I was a little hesitant leaving my dog at Petco. The groomer Ashley did a fabuous job on my Shitzu/Maltese mix. When I picked him up he looked fresh and happy. I will be back....Thank You
  • SF
    Stacey Ford
    Dec 23, 2025
    1.0
    The grooming department has consistently denied a simple nail trim, repeatedly blaming being “short staffed.” This has been an ongoing issue, not a one-time problem. They also close early without proper notice, which makes getting basic services even more frustrating. I will say this: I was wrong for saying I didn’t care that they were short staffed and that it was just an excuse. I apologized afterward for bursting out at the employee. However, even after apologizing, it was completely unprofessional for her to tell me I should go find another store that wasn’t “full of excuses.” That response was rude, dismissive, and unnecessary. Customers should not be spoken to that way—especially after an apology is given. Poor communication, lack of service, and unprofessional attitudes made this a very disappointing experience.

Frequently Asked Questions About Petco

Does the Petco Chandler location have a vet hospital?

No, Petco Chandler does not have a full-service vet hospital.

Does Petco Chandler offer vaccinations?

Yes, Petco Chandler provides vaccinations.