Petco

4.2
934 reviews

About

Pet StorePet supply store
Visit your Mountain Home Pet Store located at 1080 Hometown Commons for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1080 Hometown Cmns, Mountain Home, AR
72653, United States

Hours

Reviews

4.2
928 reviews
5 stars
539
4 stars
210
3 stars
91
2 stars
45
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed; while some found them friendly and helpful, others reported rudeness and lack of knowledge.

Cleanliness

The store is generally clean, but some customers noted areas that needed more frequent cleaning and organization.

Product Availability

Many customers expressed frustration with frequent stock shortages and limited selection of items, particularly for specific pets.

Customer Service

Service quality varies; some customers had positive experiences while others faced long waits and unhelpful staff.

Pricing

Customers frequently mentioned that prices are higher compared to other retailers, leading to dissatisfaction.
  • JM
    James A. Gross MD
    Nov 12, 2025
    4.0
    The entrance it's hard to find especially when using Google Maps. The staff wasn't knowledgeable. But it was the only large pet store within any reasonable distance of where I'm at but it was clean and after some searching I found what I needed
  • EN
    Edith Nary
    Oct 28, 2025
    2.0
    Was looking for a dog sweater yes found 1...There were many sweater or coats no price OR i could not see so I used the scan on the app 1 item came up 3.99 so i scaned all of the ones like it yep 3.99... Go to check out rings up 9.99 THE CASHIER SAID THAT THE PRICE IF YOU ORDERED ON LINE.. LOL SORRY but if i was buying on line I COULD not scan the price... unable to find a way on petco app to email.. cashier was Amy also was rude after i showed her when i scaned how it came up...this is in mountain home AR....
  • SS
    Samantha S
    Oct 26, 2025
    5.0
    The employees are always friendly and helpful and the store is always clean. There's a good animal selection and I can almost always find what I'm looking for. This is our go to store for all things pets!
  • AL
    Ashley Lynn
    Oct 23, 2025
    5.0
    Wow! This Petco has really done its thing turning the store around recently! I don’t live in the area, I usually go to my local Petco but this one blows mine out of the water! The animals there are much cleaner and the associates are much more informed. Then to find out they’re running on a skeleton crew at that?! Even with the short staffing I still felt like I was the most important person in that moment. The store is clean, the associates are friendly and all the animals seem healthy and not over stocked like most places. I’d rather take the drive here from now on.
  • LM
    Lois Mclain
    Oct 17, 2025
    2.0
    I appreciate the merchandise at Petco. When it was time to check out there were three associates standing at the registers. Unfortunately they weren't personable in any way. No smile, no welcome. Asked if I was a member and I gave my phone number. Can't say they were rude but at the same time can't say they were nice . I was the only one shopping at the time. No other customers were there to take their attention. I believe in smiling ,welcoming associates. I worked retail for years and understand that it can determine whether a customer comes back to shop at that store. I don't like giving negative reviews but did not feel like I had a good experience at Petco.

Frequently Asked Questions About Petco

Does the Petco Mountain Home location have a vet hospital?

Yes, Petco Mountain Home has a full-service vet hospital.

Does Petco Mountain Home offer vaccinations?

Yes, Petco Mountain Home provides vaccinations.