Visit your Little Rock Pet Store located at 12801 Chenal Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of knowledgeable employees who provided excellent service.
Cleanliness
The store was frequently noted as clean and organized, although some reviews mentioned issues with cleanliness in specific areas.
Grooming Services
Grooming experiences were mixed, with some customers expressing satisfaction with the grooming quality, while others reported poor service and long wait times.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over stock shortages and high prices compared to competitors.
Negative Experiences
Several reviews highlighted negative experiences, including rude staff interactions and issues with product quality, particularly in the fish department.
AA
Alisha
4 days ago
1.0
About as expected. Employees there are nice, however Petco really gives it's animals the worst enclosures.
Way too many goldfish in one tank with no where to hide. Most of their fish have no hides or any stimulation so they act pretty insane and look miserable. In typical fashion the beta fish look sad and have no space. Doesn't make sense to have shelves and shelves of miserable beta fish no one is buying when you could just have a few at a time with real enclosures and actual space to move and hide.
We came in to look at their insects and almost every container of springtails and isopods was entirely dead but still up for sale for $10 - $20. Dead bugs for that much? No thanks. No air holes in most of the bug containers, and the containers with air holes had bugs that were fairing better. One of the isopod containers had fungus gnats clinging to the edge of the lid for air, the isopods weren't hiding in the soil, all on top of the soil also desperate for air.
Rodents get one or two hides and a single wheel in most enclosures but no stimulation, no toys, clearly more rodents than places to sleep.
The way they had the birds set up was crazy. Literally had one bird labeled as loving to scream next to a bird that was labeled with hating loud noises (yet there was empty bird enclosures right next to this where it would make more sense to keep a loud bird away from sensitive ones.) All of their birds were either miserable as well or aggressive.
Again, I'm just not even surprised. This is typical for Petco but there's no reason not to report on it tbh. Go to a shelter that treats their animals better. Walked out without buying anything.
ES
EDDIE STANCIL
6 days ago
5.0
Great customer service
NW
Nicole West
Nov 8, 2025
5.0
Great place for your pets needs
LR
Lex Rand
Nov 2, 2025
5.0
This location has all of the great and healthy brands for Cats, that I’ve been searching for! Loads of aisles and a wall dedicated to Cats! I’m happy, my cats are happy and yours will be too.
MH
Michael Hayter
Oct 7, 2025
4.0
You never know what you will find hear and smell at the pet store. Today’s visit was really smelly. Someone must have had an accident and there was a cute little ferret. I wish I had enough for the cats. This little girl had a twin and Id never seen one or two. Haha.
Does the Petco Little Rock location have a vet hospital?
No, Petco Little Rock does not have a full-service vet hospital.
Does Petco Little Rock offer vaccinations?
Yes, Petco Little Rock provides vaccinations.
Does Petco Little Rock offer curbside pickup?
Yes, curbside pickup is available at Petco Little Rock. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Little Rock Petco?
Hamster and guinea pig prices vary by location. Call your Little Rock Petco at 5012199907 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Little Rock sell dogs?
No, Little Rock Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Little Rock located?
Petco Little Rock is located at 12801 Chenal Pkwy, Little Rock, AR 72211-3361.
What are the store hours for Petco Little Rock?
Petco Little Rock is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Little Rock provide pet vaccinations?
Yes, Petco Little Rock offers vaccination services for pets.
Does Petco Little Rock have a full-service veterinary hospital?
No, Petco Little Rock does not have a full-service veterinary hospital.
Is curbside pickup available at Petco Little Rock?
Yes, curbside pickup is available for eligible products at Petco Little Rock.
Does Petco Little Rock sell dogs or cats?
No, Petco Little Rock does not sell dogs or cats, but through the Petco Love program, you can meet pets available for adoption nearby.
Can I book grooming services at Petco Little Rock online?
Yes, grooming appointments can be booked online through their reservation website.
What nearby places can I visit before or after shopping at Petco Little Rock?
Nearby you can visit Vetco Vaccination Clinic for pet care, Shoe Carnival for footwear, and the AMC Chenal 9 cinema for entertainment.
How can nearby pet-related stores like Vetco Vaccination Clinic complement my visit to Petco?
Vetco Vaccination Clinic nearby offers additional pet health services, making it convenient to combine pet care and supplies in one trip.
What dining options are nearby Petco Little Rock?
Nearby dining options include Tazikis Mediterranean Cafe and Which Wich Superior Sandwiches, perfect for grabbing a meal before or after your pet store visit.