Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian Service
Arkansas Veterinary Emergency & Specialists is staffed with emergency veterinarians to provide your pet with comprehensive emergency and critical care 24-hours a day, including Saturdays and Sundays. We also offer the services of board-certified veterinary specialists in pet surgery, dermatology, and ophthalomology during our regular weekday hours. We are always accepting new patients.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Arkansas Veterinary Emergency & Specialists
11619 Pleasant Ridge Rd., Little Rock, AR
72212, United States
Hours
Reviews
3.6
686 reviews
5 stars
393
4 stars
59
3 stars
18
2 stars
27
1 star
189
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback indicates a mix of experiences with staff, ranging from compassionate and helpful to rude and dismissive.
Communication Issues
Many customers reported poor communication, including long wait times without updates and unresponsive phone lines.
Cost Concerns
Numerous reviews highlighted high costs for services, with some feeling pressured to pay upfront without adequate explanation.
Emergency Care Availability
Several customers expressed frustration over the clinic's claimed 24-hour emergency services, noting instances of being closed or unresponsive during urgent situations.
Quality of Care
While some customers praised the care provided, others reported negligence and misdiagnosis, leading to negative outcomes for their pets.
- VWValarie Wood2 days ago1.0Bringing my baby there was the absolute worst decision I could have made.
- JGjohn guzmanNov 15, 20255.0Had a very stressful heartbreaking situation with a kitten. Thankyou for your help. You are a blessing.
- LAlilly amosNov 10, 20255.0Words will never be enough for me to explain how grateful I am for the staff here. I unexpectedly had to let my girl go, these people were amazing to her and I both. I will never forget their kindness. ❤️ Baileys mom
- HCHeather ChampagneOct 28, 20251.0I called here about needing help for my 3 yr old female who just given birth and she put me on hold for so long that the phone hung up for all who want to know i was on hold almost 11 mintutes she said she needed to ask the veterian if what happened this morning was normal. I tried calling back after it hung up but nobody answered. If you care about the animals then help them. Now I have to wait until 9 am to call her vets. Not impressed.
- CHChloe HackneyOct 21, 20251.0Brought in my actively dying cat and started with the two girls at the front desk who were rude and snarky. Then as I handed my cat to the nurse she processed to question me about payment and it ended with her laughing in my face and walking away with my cat. After being given the news that my cat will need to be put down, we were interrupted TWCE in the vet room while saying goodbye to our cat that they needed payment now. Also was interrupted again by cleaning staff and was told the liquid on the ground in our room was pee and he needed to clean it immediately. I will say the male doctor was capassonate and kind and was so thankful for him and along with the nurse helping him.
Frequently Asked Questions About Arkansas Veterinary Emergency & Specialists
What kind of veterinary care does Arkansas Veterinary Emergency & Specialists provide?
Arkansas Veterinary Emergency & Specialists offers comprehensive emergency and critical care 24/7, including weekends, along with board-certified specialists in surgery, dermatology, and ophthalmology during regular weekday hours.
Where is Arkansas Veterinary Emergency & Specialists located?
It is located at 11619 Pleasant Ridge Rd., Little Rock, AR 72212, USA.
What are the normal operating hours for Arkansas Veterinary Emergency & Specialists?
They are open 24 hours Monday through Wednesday and on Saturdays and Sundays. Thursday hours are 6:00 AM to 6:00 PM. On Fridays, please call for hours as they vary.
Does Arkansas Veterinary Emergency & Specialists accept new patients?
Yes, they are always accepting new patients.
Is Arkansas Veterinary Emergency & Specialists wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance, parking, and restrooms.
How can I contact Arkansas Veterinary Emergency & Specialists to schedule an appointment?
You can call their main phone at +1 501-224-3784 or use their contact form available on https://aveslittlerock.com.
Which nearby places could I visit before or after a visit to Arkansas Veterinary Emergency & Specialists?
You could visit Santo Coyote, a Mexican restaurant and bar, or stop by Everbowl for healthy smoothies located near the vet clinic.
Are there any nearby financial services close to Arkansas Veterinary Emergency & Specialists?
Yes, nearby financial services include Edward Jones - Financial Advisor: April N Pollard and Allison Insurance & Financial Services, both close to the veterinarian clinic and convenient for clients needing financial advice.
What local services are located near Arkansas Veterinary Emergency & Specialists that might interest pet owners?
Nearby services include a post office (US Post Office) for mailing needs and Transworld Business Advisors for professional services. These can be helpful for errands when visiting the clinic.
Where can I find more information or connect on social media with Arkansas Veterinary Emergency & Specialists?
You can learn more on their website https://aveslittlerock.com or follow them on Facebook at Arkansas Veterinary Emergency and Specialists and on Twitter @Arkansas_AVES.