Petco

4.1
1323 reviews

About

Pet Store
Visit your Jonesboro Pet Store located at 1207 South Caraway Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1207 S Caraway Rd, Jonesboro, AR
72401-4501, United States

Hours

Reviews

4.1
1,313 reviews
5 stars
707
4 stars
307
3 stars
155
2 stars
55
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Store Cleanliness

While some reviews noted a clean store, others reported unsanitary conditions, particularly regarding animal habitats and the bathroom.

Pricing Issues

Several customers expressed dissatisfaction with high prices and perceived overpricing compared to competitors.

Animal Care

Multiple reviews raised concerns about the health and living conditions of animals in the store, indicating a need for better care.

Grooming Services

Feedback on grooming services was mixed, with some customers reporting excellent experiences while others had significant issues.
  • SS
    Sandra Sherman
    Nov 11, 2025
    5.0
    Great customer service experience! Highly recommend!
  • PW
    P Webb
    Nov 8, 2025
    2.0
    On 11/7/2025 I went into the store to purchase feeder fish for my Oscars. I waited in the fish dept for over 15 min. never saw anyone working the dept. so I went to the front and asked if I could get help. VERY rudely the cashier said someone will be with me as soon as they had someone free that they were really busy and they are doing their best (this was said in a harsh manner if I didn't need them and the fact I drove 1 1/2 hrs to get there I would have left). About 5 minutes later a woman showed up ask me what can she help me with (she was nice) but the tank lights on the feeder fish were turned off which is usually because they were just brought in but she ask me how many I told her 50. She was nice she hunted down the big bags to put 25 each in the bags. But because of the setup she was having a hard time getting the water from the tank and an even bigger problem was catching the fish thru an 8 in x 4 ft opening. I helped her as she could not do it. I will not get fish there again. Thank you
  • 4G
    420 God
    Nov 7, 2025
    4.0
    Great customer service got great information and healthy fish, will shop again!👍
  • TC
    Tracy Church
    Nov 7, 2025
    5.0
    I just love coming here. I don't think I've ever left without bringing something home. The selection of dog clothes, costumes, toys, and treats is awesome. The employees are helpful, yet they won't hover over you. You don't feel pressured into anything. It's just all around a good business.
  • AR
    Anaicka Reed
    Nov 4, 2025
    5.0
    We love the groomers and our anxious dog can tollerate them so that's a lot.

Frequently Asked Questions About Petco

Does the Petco Jonesboro location have a vet hospital?

Yes, Petco Jonesboro has a full-service vet hospital.

Does Petco Jonesboro offer vaccinations?

Yes, Petco Jonesboro provides vaccinations.