Petco

4.3
1073 reviews

About

Pet StorePet supply storePetco
Visit your Hot Springs Pet Store located at 315 Cornerstone Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
315 Cornerstone Blvd, Hot Springs, AR
71913-6571, United States

Hours

Reviews

4.3
1,067 reviews
5 stars
654
4 stars
224
3 stars
106
2 stars
36
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their knowledge and willingness to assist.

Pricing

Several reviews mentioned that prices are generally high, with some customers expressing frustration over the cost of products.

Product Availability

Customers reported issues with stock levels and product selection, particularly for specific pet food brands.

Cleanliness

While some customers found the store clean and well-organized, others noted a decline in cleanliness and issues with dead fish in tanks.

Grooming Services

Grooming services received positive feedback, with specific employees highlighted for their excellent care and service.
  • KS
    Kim Skellenger
    4 days ago
    2.0
    Petco/Rue has groomed all my dogs for over 14 years and she does a fantastic job. I aw the ad for dog baths/nail trim for $19.95. I paid $110.00 for my two dogs yesterday. What gives???
  • NN
    Norma Nooner
    Dec 28, 2025
    5.0
    The lady that worked there helped me with medication for my dogs ears,the pain and the constant scratching her ears. It has helped! I couldn’t get to a Vet or a co op because everything was closed,my Vet until Monday! So I was so appreciative your store had something to help my dog until I could get her into see the Vet. Thank you so very much! Norma Nooner
  • TA
    Tina Amonette
    Dec 24, 2025
    4.0
    I would give 5 stars but they are pricey. Now what made me love this place is Aiden!! He was back in the fish department and got my nine year old son all setup with all the stuff a fish needs. My son LOVES her. He picked out the rocks which he was so right about, he helped me get the right food, stuff for the water for the chlorine. They have the BEST employees!! I can't wait to go back.
  • BM
    Belinda McCray
    Dec 22, 2025
    5.0
    Great quality for the sweater I purchased for my miniature schnauzer. Staff was amazing!
  • CD
    Christopher Davis
    Dec 2, 2025
    1.0
    I’ve spent hundreds of dollars a month at this location on cat food, toys, and accessories — including over $300 just recently. Every visit, they take my phone number. Every visit, I’m told my loyalty points are being saved. Today, when I finally tried to redeem those points on a simple $25 bag of food, I was told my account shows no purchase history at all. Not a single dollar recognized. Years of loyalty erased — like I’d never walked through the door. And the brand I rely on? You’ve minimized your selection to the point where I’ve already been forced to shop online just to keep my cat fed. That alone was frustrating — but this loyalty program failure sealed it. One last note: I’ve been a supporter of this food brand from day one, and I personally know the owner — an Olympic gold medalist who built that company on integrity and customer care. I’ll be sharing my experience with him, because I doubt he’d be thrilled to hear how the customers who champion his brand are treated here. Bottom line: I’m done. Online retailers track my purchases, honor their own rewards, and actually carry what I need. They’ve earned my business — this store has not.

Frequently Asked Questions About Petco

Does the Petco Hot Springs location have a vet hospital?

No, Petco Hot Springs does not have a full-service vet hospital.

Does Petco Hot Springs offer vaccinations?

Yes, Petco Hot Springs provides vaccinations.