Visit your Fort Smith Vetco Total Care located at 3835 Phoenix Avenue . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
The staff is consistently described as friendly, knowledgeable, and compassionate, with many customers highlighting specific team members for their exceptional care.
Care and Compassion
Customers appreciate the genuine care and attention their pets receive, often mentioning the staff's efforts to ensure comfort and understanding during visits.
Affordability Concerns
Several reviews mention that while the service quality is high, the prices can be perceived as expensive, leading to some dissatisfaction regarding costs.
Convenience
Many customers noted the convenience of scheduling appointments and the quick service provided, especially for urgent care needs.
Mixed Experiences
While most feedback is positive, there are a few negative experiences related to perceived rudeness or dissatisfaction with specific treatments.
RL
Regina Lowery
Dec 15, 2025
5.0
Very fast, convenient,quality care. Couldn't do any better. Thank you
TM
Tina Mclaughlin
Nov 29, 2025
5.0
The staff is phenomenal! Very helpful and knowledgeable and they look for ways to save you money. Their love for pets is obvious and the care they provide reflects that. The doctors are wonderful too. And the hours are so convenient!
LT
Lynette Thrower
Nov 25, 2025
5.0
My only disappointment is that I can only award the VetCo team 5 stars. I am beyond impressed by their expertise and genuinely moved by their compassion. Our Freddy was in renal failure, and we were absolutely panicked. Angie Clark, Teresa Richards, and Dr. Juanna Chin acted quickly and decisively to relieve Freddy’s pain and to calm our fears. Dr. Duckett followed up with clear instructions and thoughtful dietary recommendations to support Freddy’s recovery.
Freddy is home now and healing beautifully. Our heartfelt thanks and deep gratitude to the entire VetCo team for their exceptional care.
EW
Elizabeth “Eli” Waters
Nov 15, 2025
5.0
The staff is amazing and the services are awesome. The doctor explains things well and doesn't do anything that he doesn't seem necessary. You pay for what you get for sure. I recommend seeing them and getting to know the staff. They always remember my kids and my pets and check on them even when we aren't scheduled!
JM
Jamie Matthews
Oct 23, 2025
5.0
Wonderful Staff!! Amazing Service!! I have been using vetco total care for years and will continue to use them for all my pet needs