Visit your Fort Smith Pet Store located at 3835 Phoenix Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of assistance.
Staff Knowledge
Many customers appreciate the knowledgeable staff, particularly in the fish and veterinary departments, but there are instances of staff being unhelpful or dismissive.
Cleanliness and Organization
The store is generally reported as clean and well-organized, although some customers noted issues with product availability and disorganization in certain areas.
Grooming Services
Grooming services received negative feedback, with reports of poor handling of pets and unsatisfactory results.
Product Availability
Customers expressed frustration over limited stock and availability of specific items, particularly in the fish department.
HW
Hugo Wilkerson
2 days ago
3.0
Basic pet store. Can be pricey.
AP
Amber Pierce
Nov 9, 2025
5.0
Very helpful and friendly staff
LP
Linda Pelton
Nov 7, 2025
5.0
Clean store. Friendly staff
RM
Randall e Moore
Nov 1, 2025
5.0
I went the other day and got some stuff for a gako I found.its a baby and very small.im going to try and raise him.the very pretty young lady helped me find and get the stuff I need.she was very helpful verry nice and she was working none stop the whole time I was there.it was a refreshing change to be treated like a valuable customer,unlike most places in ft smith.i hope her boss notices her hard work and how she treated the customers.she deserves a raise.thank you young lady for your kindness.
MM
Merri Meiburg
Oct 8, 2025
5.0
Loved looking at the variety of pets available for purchase. The pets looked well cared for. Clean place.
Does the Petco Fort Smith location have a vet hospital?
Yes, Petco Fort Smith has a full-service vet hospital.
Does Petco Fort Smith offer vaccinations?
Yes, Petco Fort Smith provides vaccinations.
Does Petco Fort Smith offer curbside pickup?
Yes, curbside pickup is available at Petco Fort Smith. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Fort Smith Petco?
Hamster and guinea pig prices vary by location. Call your Fort Smith Petco at 4796461252 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Fort Smith sell dogs?
No, Fort Smith Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco located in Fort Smith?
Petco is located at 3835 Phoenix Ave, Fort Smith, AR 72903-6031.
What are the operating hours of Petco Fort Smith?
Petco Fort Smith is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Fort Smith have veterinary services?
Yes, the Petco Fort Smith location offers a full-service vet hospital and provides vaccinations.
Can I use curbside pickup or same-day delivery at Petco Fort Smith?
Yes, Petco Fort Smith offers both curbside pickup and same-day delivery for eligible products.
Does Petco Fort Smith sell dogs or cats?
No, Petco Fort Smith does not sell dogs or cats. However, through the Petco Love program, you can meet dogs and cats available for adoption at the store.
How can I check prices and availability for hamsters and guinea pigs at Petco Fort Smith?
Prices for hamsters and guinea pigs vary. You can call Petco Fort Smith at 479-646-1252 or visit the companion animal website for more information.
What nearby places can I visit before or after shopping at Petco Fort Smith?
Nearby, you can visit the Fort Smith Pavilion shopping center, CherryBerry Yogurt Bar for desserts, or the Vetco Total Care Animal Hospital for additional pet services.
Are there other pet-related businesses near Petco Fort Smith?
Yes, nearby pet-related places include Vetco Vaccination Clinic and other Petco locations with dog training services.
Can I find children’s clothing stores near Petco Fort Smith?
Yes, OshKosh B'gosh and Carter's are nearby children's clothing stores you can visit.
What payment methods does Petco Fort Smith accept?
Petco Fort Smith accepts debit cards, credit cards, and mobile NFC payments. Cash is not required.