Cotton's Beauty Bar DIY Dog Wash is a self-service bath and grooming center for pets of all sizes.
Amenities include raised tubs with gentle spray nozzles; grooming stands with blow dryers, brushes, clippers and combs; and all the shampoo, conditioner, and towels you need for a perfectly spruced pup.
All patrons must provide proof of pets’ current vaccinations, including kennel cough, when scheduling a Beauty Bar appointment. Throughout their visit to Cotton’s Beauty Bar, pets must remain on leash. In-tub leashes are provided, and grooming tethers are available at each grooming station.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.