This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Boarding ServiceDog TrainerKennelPet GroomerPet Trainer
Here at The Pawms, each pet is treated as a member of the family. We provide excellent care and customer service, and can tailor any stay at The Pawms to fit each unique animal. We hope you will be pleased with your experience here at The Pawms where your pet is part of our family! We offer many services including Boarding, Daycare, Bathing, and grooming.
Location
The Pawms Pet Resort Vestavia Hills
3118 Pine Tree Dr, Vestavia Hills, AL
35243, United States
Hours
Monday6:30 AM - 6:00 PM
Tuesday6:30 AM - 6:00 PM
Wednesday6:30 AM - 6:00 PM
Thursday6:30 AM - 6:00 PM
Friday6:30 AM - 6:00 PM
Saturday6:30 AM - 2:00 PM
Sunday3:00 PM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.