Animal Care of Mobile County

Reviews

• KH

  Katrina Hayford

  Dec 22, 2025
  1.0
  I went in Nov to get my dogs vet meds prescription renewed. As I left I asked the office personnel if she would approve the meds she said yes. A month later the meds never came. I called the online pharmacy and they never received approval. I called the office to find out why. They said they were sorry they don’t know why the prescription never got approved. Between the snarky comments from the vet that I let go by and the incompetence of the office, I’ll be seeking new animal care. Cheap prices are not worth it.
• KK

  Kim Kemp

  Dec 13, 2025
  5.0
  Great people and my Grand Dog Buffy loves y'all and I do to. Thank you so much for taking care of her. Kim
• ST

  Steve Toland

  Dec 10, 2025
  5.0
  Will use no other vet! Everyone there is great!
• MK

  mike kroll

  Nov 27, 2025
  5.0
  My dog was injured and I called her vets office to get her looked at and was told they didn’t have time to see her. My next call was y’all’s office. My dog was not a current pt. at y’all’s clinic but I was told to bring her in anyway and she was promptly taken care of. Thank you for taking care of my dog. Looks like she has a new Vet.. Thanks again.
• KB

  Kristan Blum

  Nov 25, 2025
  1.0
  I recently visited this clinic for what should have been a simple appointment. My dog was shaking her head, and I suspected an ear infection. From the moment we went in the back, the nurses and doctor seemed very unfriendly, and the doctor spoke to me in a condescending tone that made me feel talked down to rather than helped. My dog has severe anxiety, and I clearly explained that to them. Instead of showing patience or compassion, they handled her extremely roughly. She was squirmy because she was scared, but they reacted by holding her down aggressively. At one point, she even urinated out of fear, and instead of easing up or giving her a moment, the staff continued to hold her down like it was some kind of wrestling match. It was disgusting because they were all rolling around in it, too. It was honestly shocking to watch. Then, the doctor tried to push anesthesia for a basic ear cleaning, turning a simple issue into a minimum of $235 procedure, with me expecting it to be way more; that was just the starting price. When I said I wanted a second opinion and preferred to take her to my regular vet if anesthesia was truly needed, he immediately lost interest in helping us. He didn't treat her, didn't offer any medication, and basically dismissed us once he realized I wasn't agreeing to the expensive route. I normally go to Southern Vet Clinic in Lucedale, MS, and have never had an issue there. They're gentle, compassionate, and reasonably priced. This clinic, on the other hand, felt money-driven and lacking empathy -- not just for my dog, but for pet owners as well. This is the first review I have ever written in general, but I felt it was necessary. If you care about your animal's well-being or your bank account, I would not recommend this place at all. It's a waste of time.

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