Brand Certified
Banfield Pet Hospital
4.7(165 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
2510 Berryhill Rd, Montgomery, AL
36117, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(334) 270-1885
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Montgomery provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.7
165 reviews
5 stars
143
4 stars
10
3 stars2
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Customers consistently praised the staff for their professionalism, compassion, and thoroughness in caring for their pets.
Staff Friendliness
Many reviews highlighted the kindness and helpfulness of the staff, making both pets and their owners feel welcome and comfortable.
Communication
The clinic is noted for its clear communication regarding pet care, treatment plans, and follow-up, which reassures pet owners.
Wellness Plans
The wellness plans offered are appreciated for their value, providing comprehensive care at an affordable price, although some customers expressed concerns about costs.
Appointment Issues
A few customers reported frustrations with appointment scheduling and changes, indicating a need for improvement in this area.
- DWDionne WhetstoneJan 5, 20265.0I had the best experience at Banfield Pet Hospital. My dog Chloe is having a problem with stiff joints (like her mommie), and they went over and beyond to take care of my fur baby. Special shout out to Dr. Fuqua and VA Kannan. I will most certainly be back for sure.
- LLLunaDec 15, 20255.0The staff are super nice and so professional! They treated my fur babies with the upmost care and I am very pleased. Will be coming back!
- MOMr. OrangeOct 15, 20255.0New to town, I recently visited a local veterinarian with my very old, very temperamental dog. a loyal companion adjusting to life in our newly quiet, empty nest. I was pleasantly surprised by the team’s patience with their patient. They listened attentively, treated my geriatric roommate with professionalism and compassion, and made me feel completely at ease with their care. The clinic even followed up twice the next day to ensure he was still doing well. In short, the quality of care was more care than I expected and exactly what both of us needed
- MPMartha PiazzaSep 25, 20255.0They were very very helpful and had a lot of knowledge.
- CMConcerned Community MemberSep 20, 20255.0At Banfield at PetSmart, the check-in process for your cat is designed to be smooth and stress-free. From the moment you arrive, the staff is welcoming and attentive, ensuring that both you and your cat feel comfortable. They take the time to listen to your concerns and answer any questions you may have, which really sets a positive tone for the visit. During the examination, the vets and technicians handle your cat with care and gentleness. They are skilled at making pets feel at ease, using calm voices and soft touches. It's evident that they genuinely care about animal welfare. Throughout the process, they keep you informed about what they’re doing and why, which is reassuring. As you move towards checkout, the staff is efficient and organized, making sure that you have all the necessary information about your cat's visit and any follow-up care required. They provide clear instructions for any medications or treatments and offer helpful tips for at-home care. Overall, the experience at Banfield is marked by professionalism and compassion, making it a great place for your pet’s health needs. You leave feeling confident in the care your cat has received and with a solid plan for their continued well-being.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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