Banfield Pet Hospital

4.1
135 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Mobile provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
3980-J Airport Blvd, Mobile, AL
36608, United States

Hours

Reviews

4.1
135 reviews
5 stars
93
4 stars
11
3 stars
2
2 stars
9
1 star
20
  • AD
    April Dawn
    Aug 31, 2025
    1.0
    We have been with Banfield for a few years now. Today was the last straw. We have 7 rescue babies and several have medical needs. We picked up a stray 11 days ago. All of them are on wellness plans except this new pup. 5 attend doggy daycare. However, this is the second time that the ridiculous staff members have made comments about us having too many pets, suggesting that I find a rescue, etc . We ran a very successful rescue many years ago before moving to southern Alabama. How about you keep your hateful comments to yourself. My animals are taken care of better than most people’s children. You’d never say such idiotic, hateful remarks to a pregnant woman in an ob office, so what makes you think that someone that pays $6000 a year in wellness plans (not including other things that have to be done and checked) can’t afford another animal? It’s not your place. Learn to keep your mouth shut and be respectful. I helped a stray dog and your staff walking out mid sentence and the snide comments and disrespectful comments (“omg another dog” , “you don’t need another dog”) about our pets was enough. I didn’t ask for your opinion. I wouldn’t recommend you to care for a cockroach with that attitude. I pay you, you don’t pay me.
  • SS
    Stacie
    Jun 9, 2025
    5.0
    This review is for Dr. Kraft. Our dog was bit by a much larger dog and needed to be seen urgently. She fit us in right away and was calm and confident in her treatment of our hurting dog and in discussions with us (the anxious fur parents). Her treatment was successful and our dog is completely fine. I’m so grateful to her!
  • SL
    Samuel “Sam” Lugo
    Jun 6, 2025
    5.0
    I love the staff here they treated my pet since he was a small pup. Very nice and friendly.
  • KH
    Kathy Hall
    Jun 4, 2025
    5.0
    They are the best!
  • KK
    KBeautii
    Oct 4, 2018
    2.0
    This office completely lacks courtesy and empathy for pets! For someone who works with animals all day you would think they would have a genuine higher level of care when animals are hurt or in pain. The wellness plan is a complete joke! You are charged every month and if something happens you still have to pay out of pocket for simple things such as pain meds!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.