Banfield Pet Hospital® - Mobile provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
We have been with Banfield for a few years now. Today was the last straw. We have 7 rescue babies and several have medical needs. We picked up a stray 11 days ago. All of them are on wellness plans except this new pup. 5 attend doggy daycare. However, this is the second time that the ridiculous staff members have made comments about us having too many pets, suggesting that I find a rescue, etc . We ran a very successful rescue many years ago before moving to southern Alabama. How about you keep your hateful comments to yourself. My animals are taken care of better than most people’s children. You’d never say such idiotic, hateful remarks to a pregnant woman in an ob office, so what makes you think that someone that pays $6000 a year in wellness plans (not including other things that have to be done and checked) can’t afford another animal? It’s not your place. Learn to keep your mouth shut and be respectful. I helped a stray dog and your staff walking out mid sentence and the snide comments and disrespectful comments (“omg another dog” , “you don’t need another dog”) about our pets was enough. I didn’t ask for your opinion. I wouldn’t recommend you to care for a cockroach with that attitude. I pay you, you don’t pay me.
SS
Stacie
Jun 9, 2025
5.0
This review is for Dr. Kraft. Our dog was bit by a much larger dog and needed to be seen urgently. She fit us in right away and was calm and confident in her treatment of our hurting dog and in discussions with us (the anxious fur parents). Her treatment was successful and our dog is completely fine. I’m so grateful to her!
SL
Samuel “Sam” Lugo
Jun 6, 2025
5.0
I love the staff here they treated my pet since he was a small pup. Very nice and friendly.
KH
Kathy Hall
Jun 4, 2025
5.0
They are the best!
KK
KBeautii
Oct 4, 2018
2.0
This office completely lacks courtesy and empathy for pets! For someone who works with animals all day you would think they would have a genuine higher level of care when animals are hurt or in pain. The wellness plan is a complete joke! You are charged every month and if something happens you still have to pay out of pocket for simple things such as pain meds!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Mobile offer?
Banfield Pet Hospital provides general services including routine vaccinations, microchipping, dental and surgical care, preventive care treatments like parasite control, nutrition advice, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Mobile?
The hospital is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on weekends and major holidays.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Mobile is currently accepting new patients.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. During hospital hours, you can call for urgent care advice and referrals. For emergencies outside hours, contact a local emergency hospital.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
An Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It automatically renews yearly and discounts apply to treatments not covered by the plan.
How can I schedule an appointment at Banfield Pet Hospital in Mobile?
You can schedule an appointment online through Banfield's website or use their mobile app available on Apple App Store and Google Play to book your visit.
What are the types of appointments offered at Banfield Pet Hospital?
Banfield offers in-room visits, drop-off appointments, and Optimum Wellness Plan Virtual Visits for convenient care from home.
What nearby pet stores and grooming options can I visit before or after my appointment at Banfield Pet Hospital?
PetSmart, which offers pet grooming and a pet store, is close by and ideal for pet supplies or grooming services before or after your visit.
Are there any nearby medical facilities for children's urgent care near Banfield Pet Hospital?
Yes, Urgent Care for Children is located nearby, providing emergency room and pediatric services, useful if your family needs urgent care while visiting Banfield.
What dining and shopping options are close to Banfield Pet Hospital in Mobile?
Nearby options include Whole Foods Market for groceries, Char Bar and Mary’s Southern Cooking for dining, and Pinebrook Shopping Center for shopping convenience.