Business Details
About
Pet StorePet supply store
Visit your Madison Pet Store located at 8213 Hwy 72 W. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
818 reviews
5 stars
491
4 stars
177
3 stars
53
2 stars
20
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, others reported rude or dismissive behavior.
Animal Care
Concerns were raised about the conditions of animals in the store, with reports of unclean enclosures and dead fish, indicating a need for better animal care.
Grooming Services
Grooming services received both positive and negative feedback; some customers were satisfied with the results, while others experienced long wait times and poor service.
Product Availability
Customers appreciated the variety of products available, but some reported issues with stock levels and product quality.
Store Cleanliness
The store was generally noted as clean and well-organized, although some customers mentioned issues with clutter and disorganization in certain areas.
- NHNan HaygoodOct 29, 20251.0Was given Capstar for a cat and was supposed to be for a dog. Now I have to drive all the way back to exchange.
- EGEerin GonzalezOct 25, 20255.0Picked up two babies today. The associate that helped me was nice and worked fast despite multiple people inquiring about animals at the same time. I was given a scratch off and won 10 percent off my purchase today (some kind of special Halloween thing). I’m very happy. They’re settling in well in my tank, glad I got two.
- SBSergii BoikoOct 23, 20251.0I was deceived in this store.When I made the purchase, they took my phone number and said they had created an account for me. When I returned the item, they said they didn't have an account. I'm supposed to have a receipt, but I don't have one, and all the purchase information is on my bank card. They refused to accept my return.
- TKTeresa KingOct 20, 20253.0I was purchasing a pack of cookies from the bar. The cashier stuck her finger through the pack and tore a hole in it because she was telling me she had to tear it open to sell it to me. She knew I wanted it kept in tact because I told her I like them in the package so they stay fresher longer and I can freeze them for him. She didn’t tell me she had made a hole in the pack and charged me and put them in my bag. I was also not asked if I had a coupon so I did not get the sale price on the other items I was purchasing.
- JLJonathan LonesSep 29, 20255.0Great staff always willing to help and they have a great selection of anything pet related.
Frequently Asked Questions About Petco
Does the Petco Madison location have a vet hospital?
No, Petco Madison does not have a full-service vet hospital.
Does Petco Madison offer vaccinations?
No, Petco Madison does not provide vaccinations.
Does Petco Madison offer curbside pickup?
Yes, curbside pickup is available at Petco Madison. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Madison Petco?
Hamster and guinea pig prices vary by location. Call your Madison Petco at 2567217495 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Madison sell dogs?
No, Madison Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the business hours for Petco Madison?
Petco Madison is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Madison offer curbside pickup and same-day delivery?
Yes, Petco Madison provides both curbside pickup and same-day delivery services for eligible products.
Where is Petco Madison located?
Petco Madison is located at 8213 Hwy 72 W, Ste C, Madison, AL 35758-9571.
Does Petco Madison have a vet hospital or provide vaccinations?
No, Petco Madison does not have a vet hospital nor does it provide vaccinations.
Can I buy dogs or cats at Petco Madison?
No, Petco Madison does not sell dogs or cats, but you can meet animals available for adoption through the Petco Love program partnered with local animal welfare organizations.
How can I find pricing for hamsters and guinea pigs at Petco Madison?
Prices for hamsters and guinea pigs vary; it's best to call Petco Madison at 256-721-7495 for current pricing and availability.
Is Petco Madison wheelchair accessible?
Yes, Petco Madison has a wheelchair accessible entrance, parking, and restroom facilities, but no accessible seating.
What other stores are near Petco Madison that I could visit during my trip?
Nearby stores include Kay Jewelers, Dollar Tree, Bath & Body Works, and Target Store Madison, offering a variety of shopping options for jewelry, discount goods, beauty supplies, and groceries.
Are there nearby dining options near Petco Madison?
Yes, you can visit nearby restaurants such as Buenavista Mexican Cantina, Phil Sandoval's Mexican Restaurante, and Earth and Stone Wood Fired Pizza for a meal before or after shopping.
What nearby amenities can help customers planning their visit to Petco Madison?
Nearby amenities include Starbucks for coffee, The Exchange Network and LibertyX Bitcoin ATM for banking needs, and The Shoppes of Madison shopping center for additional stores.