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Best Friends Animal Hospital

4.8
(216 reviews)

Business Details

34 Hughes Rd, Madison, AL
35758, United States
(256) 464-5030
https://we-love-pets.com

About

Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Our compassionate team, at Best Friends Animal Hospital, provides top-notch veterinary care, from routine check-ups, vaccinations to state-of-the-art boarding facilities. We prioritize your pet's well-being, ensuring they're healthy, happy, and part of our extended family. Trust us with your furry friend's health and happiness.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Best Friends Animal Hospital
34 Hughes Rd, Madison, AL
35758, United States

Hours

Reviews

4.8
216 reviews
5 stars
197
4 stars
10
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Care

The staff is consistently described as friendly, compassionate, and knowledgeable, providing excellent care for pets.

Veterinary Expertise

Many customers praised the veterinarians for their thoroughness, ability to diagnose issues correctly, and willingness to explain treatment options.

Mixed Experiences

While many reviews are positive, some customers reported negative experiences with specific veterinarians, particularly after changes in ownership.

Affordability

Several reviews highlighted the clinic's reasonable pricing and transparency in billing, making it accessible for pet owners.

Customer Service

The front desk and support staff received commendations for their helpfulness and responsiveness, although there were some complaints about communication issues.
  • JA
    Jacob A
    Jan 17, 2026
    5.0
    Quick. No BS. Affordable.
  • BS
    Bob Stallsmith
    Dec 13, 2025
    5.0
    Great vet and staff.
  • HW
    Haley Wilborn
    Dec 10, 2025
    1.0
    If I could give this place no stars I would. This was the best place to take your pet until they sold their practice. The veterinarian my appointment was with was probably the rudest I have ever been treated in a professional atmosphere. I will never take my dog back there again. She was rude and seemed not to want the best outcome for my dog of 13 years. The vet techs and front office staff are amazing just the actual veterinarian was terrible. I was completely belittled for advocating for my dog asking for a medication that worked specifically for him in the past with the same issues. I was then told that's not the correct practice of care anymore and when I told her that her prescribed medication was not working for my dog she then replied with it just seems "YOU" are unhappy with the medications, all the while I am trying to explain that my dog won't take the medication. Absolutely the worst experience a dog parent could have.
  • JA
    Jus aintRite
    Dec 6, 2025
    5.0
    Took care of my Guy
  • DC
    Dawn Carlson
    Nov 8, 2025
    5.0
    Super impressed! I have a very vocal German shepherd and they took the time with her to get her relaxed. Very informative as we are new to the area and the south. Highly recommend

Frequently Asked Questions About Best Friends Animal Hospital

What services does Best Friends Animal Hospital provide for pets?

Best Friends Animal Hospital offers veterinary care including routine check-ups, vaccinations, and state-of-the-art boarding facilities to ensure pets' health and happiness.

What are the operating hours of Best Friends Animal Hospital?

The hospital is open Monday to Friday from 7:00 AM to 12:00 PM and 1:00 PM to 5:30 PM, and closed on Saturdays and Sundays.

Brand Certified Facts from Best Friends Animal Hospital

Best Friends Animal Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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