Center Star Veterinary Services

4.7
838 reviews

About

Animal HospitalVeterinarianVeterinary Pharmacy
Welcome to Our Killen Animal Hospital! Center Star Veterinary Services is a full-service pet hospital that offers walk-in and same-day medical services for cats and dogs in Killen and from across North Alabama. As a full-service animal hospital, we offer a wide range of veterinary services to keep your four-legged friend in great health, from wellness exams and vaccinations to dental care, internal medicine, and geriatric care. Our same-day and walk-in services allow us to provide the care your pet needs right when they need it. Since our doors opened in 1979, we have been caring for Killen's companion animals and have developed a reputation for quality, professional care with a compassionate touch.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Center Star Veterinary Services
8123 Us-72, Killen, AL
35645, United States

Hours

Reviews

4.7
838 reviews
5 stars
725
4 stars
47
3 stars
21
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While many customers praised the caring and friendly nature of the staff, several reviews highlighted instances of rudeness and unprofessional behavior from front desk personnel and vet techs.

Quality of Care

Dr. Summer and the veterinary staff received high marks for their thoroughness and compassion in treating pets, with many customers expressing satisfaction with the care provided.

Communication Issues

Numerous reviews pointed out significant problems with communication, including difficulty reaching the clinic by phone and delays in receiving test results or medication refills.

Affordability

Customers frequently noted that the clinic offers reasonable prices for veterinary services, making it an attractive option for pet owners.

Wait Times

Several reviews mentioned long wait times, particularly for scheduled appointments, leading to frustration among customers.
  • LC
    Linda Cole
    3 days ago
    5.0
    I had to get my boy Saban a rabies shot and had been calling around trying to find the best price because I'm on disability and can't afford to pay $200.00. Unfortunately, I had waited too long because my apartment complex sent me a text at 2:00 PM saying that I had to get it done that day or he would have to stay somewhere else. That day my truck was in the shop so I had to find someone to drive us and I called Center Star Veterinary Clinic at 2:50 to ask if I brought him right then could they give him his shot so that I could get everything sent back to the apartment manager by 4:00 PM and they said yes so I rushed down and they were really busy that day so they came out to the lobby and gave him his shot. I call that going above and beyond because they already had his paperwork filled out too so I was able to pay and get everything back to the apartment manager by 4:00!!! They only charged me $20 for the rabies vaccine and I wasn't charged for the vet since we didn't go back into a room.
  • JC
    Jennifer Cole
    Nov 8, 2025
    5.0
    I had an appt for yearly shots and heartworm test. The lady up front was prompt, personable and professional. The vet tech was so sweet to my dog who is older. She did a great job on her nails and meds. This has been our vet for many years and I miss the folks that were there when we started but am very pleased with the new team and expect I would miss them if they left!
  • CD
    Carrie Duncan
    Nov 7, 2025
    5.0
    Took my old man, 11yr old Dane mix, Dozer for his annual shots and bloodwork. The staff were all friendly and professional. Dr. Summer was great!! She was very nice and professional and explained all his bloodwork thoroughly, even writing it down on my copy. Prescribed a medication and will recheck in a month. I had a great experience, I had an appt and they got me right back in a room and handled my very nervous big baby with care. Very pleased with my experience and the cost was reasonable.
  • SV
    Sandra Vowles
    Nov 5, 2025
    5.0
    I am new to the area and looked for a vet who was close and who had good reviews. Center Star exceeded my expectations! Very caring for my dog, Penny’s anxiety of being there. Dr Summer Lathum sat right on the floor next to her and gave her lots of petting and love before checking her skin for allergic reactions. Lizzie was wonderful to keep us comfortable while we waited for Dr Summer to finish a c-section of 8 Boston terrier babies! It was a great experience and the price was right!
  • TT
    Tiffany
    Nov 2, 2025
    1.0
    Dr. Summer is amazing and such a sweetheart but Her techs and the Older Front desk ladies are beyond rude , I was there for over 45 minutes before I was brought back I asked how much longer because I have a infant baby the lady in the front acted like I was bothering her and was extremely beyond rude. I go back in the room. The vet tech was more worried about shoving a paper in my face to sign saying it will cost this are you prepared to pay this and that and was extremely rude when I asked what things were for. She kept telling me different things than the veterinarian told me on treatment of my dog. I called the next morning to talk to the veterinarian because my dog wasn't doing better. The front lady was short beyond rude kept telling me Well I dont know what you to tell you Honey. Then called back and said We'll its Friday you should just take him to Huntsville ER. I ended up taking him to Athens to Town & County when I got there he was extremely sick and ended up having to stay in the icu til Tuesday. If it wasn't for them our dog would have died because they were more worried about money than actually caring for my dog!!! I would ABSOLUTELY never go back to Center Star Veterinary Clinic if you dont want to spend a fortune and be treated like your bothering them or want your animals to die!!!

Frequently Asked Questions About Center Star Veterinary Services

What types of veterinary services does Center Star Veterinary Services provide?

Center Star Veterinary Services offers a wide range of veterinary services including wellness exams, vaccinations, dental care, internal medicine, and geriatric care for cats and dogs.

Does Center Star Veterinary Services accept walk-in or same-day appointments?

Yes, Center Star Veterinary Services provides walk-in and same-day medical services to cater to urgent pet care needs.