Petco

4.3
976 reviews

About

Pet Store
Visit your Huntsville Pet Store located at 6140 University Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6140 University Dr NW I9, Huntsville, AL
35806, United States

Hours

Reviews

4.3
971 reviews
5 stars
596
4 stars
197
3 stars
81
2 stars
27
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while many customers praised the helpfulness and friendliness of employees, others reported poor service and rude behavior from specific staff members.

Grooming Services

Grooming experiences vary significantly; some customers had positive encounters with groomers, while others reported distressing experiences and dissatisfaction with the grooming quality.

Store Cleanliness

Several reviews highlighted issues with cleanliness, including unpleasant odors and unsanitary conditions, particularly in the grooming area and animal enclosures.

Product Availability

Customers generally found the store well-stocked with a good variety of pet supplies, although some noted limitations in specific product selections.

Fish Health

Multiple reviews expressed concerns about the health of fish sold in the store, with reports of illness and a lack of transparency regarding return policies.
  • AK
    Angela Kim
    Nov 9, 2025
    5.0
    Koi was great to my granddaughter and I. You can tell they love their job and are knowledgeable on the animals they care for. Thanks for letting us visit with you and Kevin.
  • MG
    Michael George
    Nov 8, 2025
    3.0
    Cat food was not fresh.
  • SR
    Scott Rast
    Oct 31, 2025
    5.0
    Great place. dog was happy 🐶
  • MM
    Manuel Morlote
    Oct 27, 2025
    2.0
    I was treated very cold, very poor customer service skills. I felt like my business was not appreciated.
  • SH
    Sunshine Hoover
    Oct 25, 2025
    1.0
    Ive never used their services before, but I was in search of a groomer to just do a quick nail trim on my puppy. I called and was told it was a walk in service and that I would need proof of rabies and the cost. I got my dog and drove across town to the location. The groomer was very rude and said that she was the only person there and she wasn't going to do it. I turned around and left but was kinda upset they didn't tell me this on the phone. Luckily for us, there was a Petsmart across the street. They did a great job with Cuddles and will now be getting all my business.

Frequently Asked Questions About Petco

Does the Petco Huntsville location have a vet hospital?

Yes, Petco Huntsville has a full-service vet hospital.

Does Petco Huntsville offer vaccinations?

Yes, Petco Huntsville provides vaccinations.