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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Huntsville Jones Valley provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
140 reviews
5 stars
85
4 stars
19
3 stars
8
2 stars
7
1 star
21
- DSDEBBIE SMITHSep 15, 20251.0We left Banfield about a year ago! The quality of care kept going down hill! Our five year old doodle ended up with two rotten teeth! The final straw was when the manager BOLD FACED LIED TO ME regarding talking to an employee on what he said to me over the phone, only to cover for the incompetent tech. I have NO respect for liars! (I was going to not even give a one star review, but I couldn't post unless I did.)
- EWErica WatersSep 13, 20255.0We adopted our elderly cat from Forgotten Felines and had been taking her to the Carl T. Jones Banfield since we got her around 7 years ago. This past weekend (9/06/25) we had to say goodbye. From the very first visit until this last one every single person who works there has been so incredible kind, patient and understanding. My wife and I never felt unwelcome or like we were a burden. When we picked up her ashes they hugged us and told us to come back and wished us well. I have never felt so comfortable with any vet like I have them. They took such good care of us and our baby for as long as we had her. I can not recommend them enough 💜
- HWHarlan WorleySep 10, 20251.0They would not stay 5 minutes after closing time for me to get my dog back to them after they gave him his yearly shots. His face was swollen and his breathing was short. I called as I was on my way to the office to let them know that he was having a reaction to the shots and their reply was”WE DONT GET PAID FOR OVERTIME YOU JUST NEED TO GO TO THE ER WITH HIM. And I had only picked him up there about 40 minutes prior to the call. I WILL NEVET USE THEM AGAIN NOR WILL I RECOMMEND THEM. They only care about the money. Now they are trying to get me to pay for the contract that I canceled the day after this happened.
- JJJAug 24, 20251.0Negligent, dismissive, and unprofessional; Banfield put people and pets at risk, absolutely not a place to trust with your pet’s care.
- JRJosephina ReneéAug 24, 20251.0My friend brought her late mother’s dog to Banfield for a rabies vaccine and clearly warned staff that he bites and must be muzzled. They dismissed her warnings with mockery, didn’t muzzle him, and a staff member ended up hospitalized. The vaccine was never given, and Banfield called animal control—sticking her with a $600 quarantine fee. She did everything right, but Banfield’s negligence and unprofessionalism left her punished for their mistake. I strongly caution anyone from trusting Banfield with their pets’ care.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Huntsville offer?
Banfield Pet Hospital offers services including preventive care, vaccinations, dental care, spay/neuter, microchipping, parasite control, nutrition advice, DNA testing, end of life care, and more.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Huntsville?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
What is the Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, diagnostics, and consultations to keep your pet healthy. It is not insurance but offers discounts on treatments.
How do I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online at their website or via the Banfield app. Walk-ins may not be accepted; appointments are preferred.
What types of appointments are available at Banfield Pet Hospital?
Three types: in-room appointments where you attend with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan clients.
Which nearby places can I visit when coming to Banfield Pet Hospital in Huntsville?
Near Banfield, you can visit PetSmart for pet supplies, Papa Johns Pizza for a meal, and Walgreens pharmacy for health needs.
Is there a convenient place to get pet supplies near Banfield Pet Hospital?
Yes, PetSmart located nearby offers pet store and pet services which is convenient for picking up supplies before or after your vet visit.
What other medical services are available near Banfield Pet Hospital in Huntsville?
Nearby you can find Urgent Care for Children for pediatric emergencies and CVS Pharmacy for medical supplies and prescriptions.