Business Details
394 Cox Creek Pkwy, Florence, AL
35630-1540, United States
Certified by Petco • Mar 01, 2026
(256) 767-4201
Certified by Petco • Mar 01, 2026
https://stores.petco.com/al/florence/pet-supplies-florence-al-1416.html
Certified by Petco • Mar 01, 2026
About
Certified by Petco • Mar 01, 2026
Pet StorePetco
Petco is your trusted pet store near you in Florence. Visit your local Petco at 394 Cox Creek Pkwy for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats.
If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet.
This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Florence Petco today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Petco • Mar 01, 2026
Hours
Certified by Petco • Mar 01, 2026
Reviews
4.2
768 reviews
5 stars
463
4 stars
157
3 stars
60
2 stars
19
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with specific employees.
Product Quality
Several reviews highlighted issues with the quality of live animals and products, including dead fish and insects, raising concerns about care standards.
Store Cleanliness
Customers expressed dissatisfaction with the cleanliness of the store, particularly in the fish section, which was described as dirty and poorly maintained.
Customer Service
While some customers had positive experiences with customer service, others reported rude interactions and issues with returns and online orders.
- RIRebecca IngramFeb 17, 20265.0Love this staff, always helpful and friendly.
- JDJessica DavisJan 20, 20262.0Drove over an hour for live isopods and springtails that my niece and nephew needed for their science fair project. They were all dead. Both containers.
- RMReview MeJan 14, 20265.0Very nice staff. Went in for a feeder mouse and they took care of me
- KGKatie GlassJan 1, 20261.0I went in for isopods. Every container I picked up was labeled from November, and all of the bugs were dead, half of them left as husks from being dead so long. This includes the feeder insects, dubias and crickets. For $12 a container for 5 bugs that are all clearly dead is atrocious. Especially if someone blindly trusts the store and takes home a container full of dirt.
- PWPenny WilsonDec 16, 20251.0Went to purchase two Betta fish and Maranda and her manager were awful. Maranda wouldn't let me purchase the fish, insinuated that I wouldn't be good to them more than once and then when I called to speak with the manager, she hung up on me. Talk about rude and insulting. I will never shop at any of these stores ever again. I went to their competition and bought three Betta with the absolute best customer service. Their Betta fish tanks were dirty and one fish was floating on its side from lack of oxygenation. Never again!!
Frequently Asked Questions About Petco
Does the Petco Hickory Hills location have a vet hospital?
No, Petco Hickory Hills does not have a full-service vet hospital.
Does Petco Hickory Hills offer vaccinations?
No, Petco Hickory Hills does not provide vaccinations.
Does Petco Hickory Hills offer curbside pickup?
Yes, curbside pickup is available at Petco Hickory Hills. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Hickory Hills Petco?
Hamster and guinea pig prices vary by location. Call your Hickory Hills Petco at 2567674201 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Hickory Hills sell dogs?
No, Hickory Hills Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Hickory Hills offer for my pets?
Petco Hickory Hills offers premium pet foods, expert training, vaccination services, grooming, and top-quality products for all your pet care needs.
Does Petco Hickory Hills have a vet hospital or provide vaccinations?
No, Petco Hickory Hills does not have a full-service vet hospital and does not provide vaccinations.
Is curbside pickup available at Petco Hickory Hills?
Yes, curbside pickup is available for eligible products at Petco Hickory Hills. You can select this option on the product's detail page.
What are the operating hours of Petco Hickory Hills?
Petco Hickory Hills is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 7:00 PM.
Where is Petco Hickory Hills located?
Petco Hickory Hills is located at 394 Cox Creek Pkwy, Florence, AL 35630-1540, USA.
Can I order Petco Hickory Hills products online?
Yes, you can place online orders through their website at https://www.petco.com/shop/en/petcostore?cm_mmc=GMAPSPET-_-GMB-_-CCY-_-CCO-_-PM-_-AQU-_-NA-_-PM_GMB_Evergreen_InStoreGen_AL_Florence_1416-_-GMB-_-OrderLink.
Does Petco Hickory Hills offer same-day delivery?
Yes, same-day delivery service is available at Petco Hickory Hills.
Are there pet adoption opportunities at Petco Hickory Hills?
Petco Hickory Hills does not sell dogs or cats, but through the Petco Love program with local animal welfare organizations, customers can meet pets available for adoption at the store.
What nearby places can I visit before or after shopping at Petco Hickory Hills?
Nearby, you can visit the LifeWay Christian Store for books and religious items, Best Buy for electronics, or Olive Garden Italian Restaurant for dining.
How can nearby stores like Xfinity and Five Below enhance my visit to Petco Hickory Hills?
You can combine your trip to Petco Hickory Hills with a visit to Xfinity for internet and TV services or shop at Five Below for discounted fashion accessories and crafts, making your trip more convenient and enjoyable.
Are there nearby grooming and beauty services around Petco Hickory Hills?
Yes, nearby grooming and beauty options include Buff City Soap, Cost Cutters hair salon, Sally Beauty supply store, and Ulta Beauty for cosmetics and spa services.
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