Business Details
About
Pet Store
Visit your Florence Pet Store located at 394 Cox Creek Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
748 reviews
5 stars
452
4 stars
154
3 stars
59
2 stars
18
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.
Grooming Issues
Several reviews mentioned problems with grooming services, including mishandling of pets and unsatisfactory results.
Store Cleanliness
Customers expressed concerns about the cleanliness of the store, particularly in the fish section, with reports of dead fish and dirty tanks.
Product Availability
There were complaints about stock issues, particularly with online orders and specific pet food items being frequently out of stock.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences, especially regarding the variety of products and overall shopping experience.
- GFGlenda Franks5 days ago5.0Good inventory, nice employees very helpful.
- LHLakin HennesseeOct 27, 20251.0Made a return that I had used a 40 percent off coupon on and they wouldn’t reimburse me my 40 percent coupon
- GSGinifer SpadaOct 27, 20255.0The staff were all very friendly and helpful!
- AGAmy GOct 23, 20255.0The employees are always super helpful and find deals to save me money just about every time I shop. The variety of products available always meets my needs and usually something is on sale. I had the best experience when there was a discrepancy on my receipt with the manager stepping in to make sure I was able to have the issue resolved. I try to shop at other pet stores, but the service at Cox Creek Petco is unbeatable!
- NKNatasha KirkOct 19, 20255.0Love petco. Everyone there is supper nice and friendly.
Frequently Asked Questions About Petco
Does the Petco Hickory Hills location have a vet hospital?
No, Petco Hickory Hills does not have a full-service vet hospital.
Does Petco Hickory Hills offer vaccinations?
No, Petco Hickory Hills does not provide vaccinations.
Does Petco Hickory Hills offer curbside pickup?
Yes, curbside pickup is available at Petco Hickory Hills. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Hickory Hills Petco?
Hamster and guinea pig prices vary by location. Call your Hickory Hills Petco at 2567674201 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Hickory Hills sell dogs?
No, Hickory Hills Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Hickory Hills offer for my pets?
Petco Hickory Hills offers premium pet foods, expert training, vaccination services, grooming, and top-quality products for all your pet care needs.
Does Petco Hickory Hills have a vet hospital or provide vaccinations?
No, Petco Hickory Hills does not have a full-service vet hospital and does not provide vaccinations.
Is curbside pickup available at Petco Hickory Hills?
Yes, curbside pickup is available for eligible products at Petco Hickory Hills. You can select this option on the product's detail page.
What are the operating hours of Petco Hickory Hills?
Petco Hickory Hills is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 7:00 PM.
Where is Petco Hickory Hills located?
Petco Hickory Hills is located at 394 Cox Creek Pkwy, Florence, AL 35630-1540, USA.
Can I order Petco Hickory Hills products online?
Yes, you can place online orders through their website at https://www.petco.com/shop/en/petcostore?cm_mmc=GMAPSPET-_-GMB-_-CCY-_-CCO-_-PM-_-AQU-_-NA-_-PM_GMB_Evergreen_InStoreGen_AL_Florence_1416-_-GMB-_-OrderLink.
Does Petco Hickory Hills offer same-day delivery?
Yes, same-day delivery service is available at Petco Hickory Hills.
Are there pet adoption opportunities at Petco Hickory Hills?
Petco Hickory Hills does not sell dogs or cats, but through the Petco Love program with local animal welfare organizations, customers can meet pets available for adoption at the store.
What nearby places can I visit before or after shopping at Petco Hickory Hills?
Nearby, you can visit the LifeWay Christian Store for books and religious items, Best Buy for electronics, or Olive Garden Italian Restaurant for dining.
How can nearby stores like Xfinity and Five Below enhance my visit to Petco Hickory Hills?
You can combine your trip to Petco Hickory Hills with a visit to Xfinity for internet and TV services or shop at Five Below for discounted fashion accessories and crafts, making your trip more convenient and enjoyable.
Are there nearby grooming and beauty services around Petco Hickory Hills?
Yes, nearby grooming and beauty options include Buff City Soap, Cost Cutters hair salon, Sally Beauty supply store, and Ulta Beauty for cosmetics and spa services.