Petco

4.3
577 reviews

About

Pet supply store
Visit your Daphne Pet Store located at 6850 Us Hwy 90 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6850 US Hwy 90, Daphne, AL
36526, United States

Hours

Reviews

4.3
569 reviews
5 stars
369
4 stars
105
3 stars
39
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Store Conditions

Customers frequently reported unpleasant odors and unsanitary conditions in the store, particularly concerning the care of animals.

Customer Service

While some employees were praised for their friendliness and helpfulness, others received criticism for rudeness and unprofessional behavior.

Grooming Services

Grooming experiences were mixed, with some customers expressing satisfaction while others reported poor service and handling of their pets.

Website Issues

Customers faced significant issues with the website, including incorrect information and difficulties placing orders.

Product Availability

The store was noted for having a good selection of products, but there were complaints about stock levels and the availability of specific items.
  • DT
    David Thacker
    Nov 8, 2025
    4.0
    Some items that are cheaper made.
  • LL
    Laura
    Oct 25, 2025
    1.0
    This Petco smells SO SO Bad! As soon as we walked in we were knocked down by a horrible smell. It smelled like Dirty bedding! They are definitely not taking care of their animals! We couldn't even stay in the store and look around. Not sure how anyone can even be in there! Shame on their employees!! 🤢🤮
  • LS
    Lera Seals
    Oct 19, 2025
    5.0
    10/19/2025 Jasmine is a treasure. She was so kind and helpful. I had to go to the physical location because the website would not let me place my order. The website SUCKS! Customer service after 2 on line chats lost connection and talked to a person. Per website you could order and pick up the next day. Per customer service that was not an option. I love the physical store. Skip the website, wrong information.
  • TK
    Timothy KNIGHT
    Oct 15, 2025
    5.0
    The end two employees that I dealt with while at Petco during my purchase were excellent and very helpful. They were knowledgeable and were very friendly and kind. I will go back again to this store and purchase more aquarium equipment later on.
  • JH
    joseph harmon
    Oct 14, 2025
    5.0
    Great dog groomers!

Frequently Asked Questions About Petco

Does the Petco Daphne location have a vet hospital?

No, Petco Daphne does not have a full-service vet hospital.

Does Petco Daphne offer vaccinations?

No, Petco Daphne does not provide vaccinations.