Petco

4.2
722 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Birmingham Pet Store located at 5269 Hwy 280 South for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5269 Hwy 280 S, Birmingham, AL
35242, United States

Hours

Reviews

4.2
710 reviews
5 stars
423
4 stars
152
3 stars
57
2 stars
23
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Grooming Issues

Several reviews mentioned problems with grooming appointments, including unexpected fees and poor communication.

Animal Care Concerns

There were multiple complaints regarding the care of live animals, particularly fish and reptiles, with reports of unhealthy conditions.

Product Selection

Customers appreciated the wide variety of pet products available, although some noted issues with inventory accuracy.

Store Cleanliness

While some reviews mentioned a clean store, others pointed out areas needing improvement, particularly in the aquatics section.
  • RG
    Roxann Gardner
    2 days ago
    5.0
    Our Petco technician, Barbie, is an amazing groomer. She is patient, knowledgeable & her work ethic is excellent! Our pups always look amazing. Rocky & Stuey love her. She's a great manager!
  • VA
    valla aldridge
    2 days ago
    5.0
    Staff was very helpful. Very nice store.
  • JL
    Jennifer L
    Jan 4, 2026
    5.0
    Great job to the staff that checked me out. Great variety. I don't usually shop this location because Hoover is closer to home but that might change since this location has things that the other locations in Birmingham does not carry. Store was clean and organized and well labeled. I'd recommend this location to anyone looking for variety.
  • TR
    Timothy Reves
    Dec 29, 2025
    5.0
    It was great
  • JD
    Jon Drumheller
    Dec 20, 2025
    5.0
    It may sound odd at first but you can surrender fish to this location if you no longer can or want to care for them and they will rehome them. My son saw this and took home 10 fan tailed guppies. Just a reminder that even the smallest lives matter.

Frequently Asked Questions About Petco

Does the Petco Birmingham location have a vet hospital?

No, Petco Birmingham does not have a full-service vet hospital.

Does Petco Birmingham offer vaccinations?

No, Petco Birmingham does not provide vaccinations.