Petco

4.2
707 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Birmingham Pet Store located at 5269 Hwy 280 South for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5269 Hwy 280 S, Birmingham, AL
35242, United States

Hours

Reviews

4.2
695 reviews
5 stars
410
4 stars
151
3 stars
57
2 stars
22
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported poor experiences with grooming and long wait times.

Product Selection

The store offers a wide variety of pet products and live animals, with many customers appreciating the selection, especially in the aquatics section.

Grooming Issues

Several reviews highlighted significant issues with grooming services, including hidden fees and poor communication, leading to dissatisfaction among customers.

Animal Care Concerns

There were multiple complaints regarding the care of live animals, particularly fish and reptiles, with reports of unhealthy conditions.

Store Cleanliness

While some customers noted that the store was clean and well-organized, others pointed out areas needing improvement, such as the condition of the aquatics section.
  • GH
    Gail Howle
    Nov 17, 2025
    5.0
    Love my groomer . Everyone is helpful.
  • RR
    Rob Rettig
    Nov 7, 2025
    1.0
    Slept on it, didn't want to leave a review while angry, however here we are. One of the employees told my son, on his birthday keep in mind while shopping for some hides for his baby gecko that his gecko is usually food for bigger lizards. I applaud you for your expertise.
  • DT
    Denicia Towns
    Nov 2, 2025
    5.0
    The team member that helped me was Kohler and he was so nice and personable.
  • MS
    Moore Stone
    Nov 2, 2025
    5.0
    A Billions times better than Pestsmart"■ u can find everything here ,, I took some pictures I hope you guys enjoy 😉
  • LG
    L G
    Oct 15, 2025
    5.0
    Knowledgeable, attentive friendly staff. Lots of varieties of goods for dog, cats, Fish selection and attendant were knowledgeable with advices for each type of fish variety. Son need several types. Love fishing..and decided to to scientific project at moms this year using his passion for fishing..but also in growing own in fish tank..

Frequently Asked Questions About Petco

Does the Petco Birmingham location have a vet hospital?

No, Petco Birmingham does not have a full-service vet hospital.

Does Petco Birmingham offer vaccinations?

No, Petco Birmingham does not provide vaccinations.