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Petco

4.2
(731 reviews)

Business Details

5269 Hwy 280 S, Birmingham, AL
35242, United States
(205) 995-1013

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Birmingham. Visit your local Petco at 5269 Hwy 280 S for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Birmingham Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5269 Hwy 280 S, Birmingham, AL
35242, United States

Hours

Reviews

4.2
731 reviews
5 stars
441
4 stars
152
3 stars
58
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly in the aquatics department.

Grooming Issues

Several reviews highlighted problems with grooming services, including hidden fees and poor communication.

Animal Care Concerns

There were multiple complaints regarding the care of live animals, particularly fish, with reports of unhealthy conditions.

Store Cleanliness

While some customers noted the store was clean and organized, others pointed out issues with specific areas, such as the fish section.

Customer Service

Overall, customer service received mixed reviews, with some praising the staff's helpfulness while others reported negative experiences.
  • JJ
    Justin Johnson
    2 days ago
    5.0
    Very friendly and outgoing older employee helped us out and even recommended and explained the petco vital care program to us, showing how much we would save. It was very sweet and helpful!
  • IM
    isis a moreno
    4 days ago
    5.0
    Came here to the groomers and we had a great experience.
  • BD
    Brooke Davis
    Feb 22, 2026
    2.0
    I hate leaving such a low review for a few reasons. 1 the people are so nice everytime I’ve been in so they deserve a higher star and 2 they have very unique animals for Petcos in the area. I enjoy looking at the tarantulas, snakes and fish. Unfortunately I’m giving it low stars because today was the first day I went into the bathroom and it was GROSS. It smelled like seafood as soon as you turned down the hall. Like it has been neglected for years gross and if they treat one part of the store like that I’m sad to think what else goes unchecked. The sinks also barely worked so that’s not great
  • F3
    FJG 389
    Feb 8, 2026
    5.0
    Great Grooming staff! Our pups personal preference is Wit!!;-)
  • GB
    Gregory Blakely
    Feb 5, 2026
    5.0
    Have everything a pet owner could needs .

Frequently Asked Questions About Petco

Does the Petco Birmingham location have a vet hospital?

No, Petco Birmingham does not have a full-service vet hospital.

Does Petco Birmingham offer vaccinations?

No, Petco Birmingham does not provide vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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