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Petco

4.3
(991 reviews)

Business Details

(205) 517-6989

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Birmingham. Visit your local Petco at 5451 Patrick Way for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Birmingham Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5451 Patrick Way, Birmingham, AL
35235, United States

Hours

Reviews

4.3
991 reviews
5 stars
633
4 stars
190
3 stars
69
2 stars
30
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor quality and unprofessional behavior from groomers.

Store Cleanliness

The store was frequently noted as clean and well-organized, contributing to a positive shopping experience.

Product Availability

While many customers found the store well-stocked, some reported issues with specific items being out of stock or mispriced.

Mixed Experiences

Customers had varied experiences, with some expressing gratitude for assistance while others reported frustration with service and product quality.
  • SH
    Stephen Higgins
    2 days ago
    5.0
    We visit often for supplies and the staff is polite and helpful
  • TM
    Todd & Jana Mathews
    5 days ago
    5.0
    Fantastic! Had an issue with a bag of dog food I had bought and they went above and beyond to make it right.
  • DC
    Dan Calvert
    Feb 9, 2026
    4.0
    Well-organized, friendly employees. Prices about averrage.
  • KJ
    Kamila Jusino
    Feb 2, 2026
    5.0
    I never write reviews, but this Petco deserves one. After being sold the wrong fish elsewhere (Petsmart) and refused a return, the staff here took my fish as surrenders with no judgment, no hassle, and no fee. Everyone was incredibly kind, and they truly saved me from a stressful situation. So grateful for this team.
  • LH
    laila hatch
    Jan 15, 2026
    1.0
    went in to look at the animals and noticed a lizard appeared to be stuck. we alerted the ONLY employee and the interaction was very off putting. as soon as my friend spoke to her it was pure annoyance across her face, she threw her hands up and rolled her eyes when my friend asked if she worked her bc she had no uniform nor name tag. when we told her about the lizard she seemed to not care and be upset that we were talking to her. i don’t know if she had a bad day or what the case was but we were never rude and very kind but the customer service was horrible. hope you get this solved soon.

Frequently Asked Questions About Petco

Does the Petco Birmingham location have a vet hospital?

Yes, Petco Birmingham has a full-service vet hospital.

Does Petco Birmingham offer vaccinations?

Yes, Petco Birmingham provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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