Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Trussville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Banfield Pet Hospital
5890 Trussville Crossing Prkwy, Birmingham, AL
35235, United States
Hours
Reviews
4.6
229 reviews
5 stars
177
4 stars
30
3 stars
9
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their compassionate and attentive care towards pets, especially during difficult times.
Friendly Staff
The staff is frequently described as friendly, professional, and welcoming, making both pets and their owners feel comfortable.
Thorough Services
Many reviews highlight the thoroughness of the services provided, including detailed explanations of procedures and care options.
Concerns with Upselling
Some customers expressed concerns about upselling practices and the costs associated with services, indicating a need for transparency.
Mixed Experiences
While many customers had positive experiences, there were reports of long wait times and issues with appointment availability.
- LBLady Bug2 days ago5.0They took great care of my baby(my cat)! He didn't want to come out of the carrier, but Megan was so patient with him that he let her get all of his services done without too much stress.
- SMSwiss Miss3 days ago5.0The same day service was excellent got my baby all his shots and done in a timely manner definitely recommend them. Very nice and professional
- AAAmberNov 4, 20255.0Vet is always great to my dog and works with me
- SHShannon HudsonOct 21, 20255.0Thank you Dr. Jordan, Racheal and Ketta for always taking good care of my simba.
- RRRyleighOct 20, 20255.0We have bring my 2 lab/pits in for a while and we love it! One of ours was recently attacked by another dog and i was able to bring her in the same day, 2 hours before they closed. I didn’t feel rushed at all. They always take the best care of my babies and we wouldn’t go anywhere else. Today we had Keeta (LVF) and and Dr. Mo and we had a great experience with them!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive pet health care services does Banfield Pet Hospital provide?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy throughout all stages of life.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice, and they can refer you to emergency hospitals or specialty providers.
What is included in an Optimum Wellness Plan at Banfield?
The plan includes annual head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care, and more. It automatically renews yearly unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield?
You can spread payments monthly through automatic withdrawal from your bank or credit card, or choose to pay in full upfront.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments with phone updates, and Virtual Visits for Optimum Wellness Plan members.
How can I schedule an appointment with Banfield Pet Hospital in Trussville?
You can schedule online via their website or through the Banfield app available on Apple and Android.
What are the operating hours of Banfield Pet Hospital in Trussville?
Open Monday to Thursday and Saturday from 8:00 AM to 6:00 PM, Friday 7:00 AM to 6:00 PM, and Sunday 10:00 AM to 5:00 PM.
Are there pet services nearby Banfield Pet Hospital where I can shop for pet supplies?
Yes, PetSmart and PetSmart Grooming are nearby where you can buy pet products and get grooming services for your pet.
What dining options are available near Banfield Pet Hospital in Trussville?
You can visit nearby restaurants like PhoSizzle Trusville for Vietnamese cuisine, Moe's Southwest Grill for Mexican food, and Konomi for Japanese sushi.
Are there any wellness or beauty salons near Banfield Pet Hospital in case I want to relax before or after my pet's appointment?
Yes, Oasis Day Spa & Hair Salon and ProfessioNail are nearby for beauty and spa services to help you relax around your visit.