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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Alabaster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
125 reviews
5 stars
94
4 stars
10
3 stars
4
2 stars1
1 star
16
- ACAlyssa CalvertNov 6, 20255.0Amazing manager I love it here 😭
- MDMarie DwyerNov 2, 20255.0Knowledgeable personnel. Explained everything really good.
- GGgabrielle GriffinOct 6, 20255.0I absolutely love Banfield! The entire team was so friendly and took such great care of my baby, Raya Rose Scott. 🐾 A special thank-you to Erica, the manager, for going above and beyond to make sure I was well-informed about all of Raya’s needs. Your kindness and professionalism made my visit such an enjoyable experience. ❤️
- HHHannah HunterOct 3, 20255.0Great staff now! I hadn't used them for a couple years, but gave the Alabaster Banfield another try when I needed an emergency vet visit in April. The staff and the Dr were all great, so I decided to keep coming to help get my dog's allergies under control. Dr. Krol and his staff, Erica, Kayce, and Viv, are wonderful. Knowledgeable, kind, and great with my anxious dog. They don't push procedures or meds that aren't necessary. They also keeps me in the loop about what medicines are going to have coupons so I can save whatever money I can. I've also had a visit with Dr. Ross. Though not the vet I usually see, she was also very knowledgeable and helpful. She also handled my anxious dog gently and helped me get him through a bad skin reaction he was having.
- NNNickiOct 1, 20255.0I can’t say enough great things about my experience at Banfield Pet Hospital. From the moment we walked in, the staff treated my animals with incredible care and kindness. Everyone there was not only professional, but truly compassionate which made a world of difference. Dr. Krol is an amazing veterinarian. He takes his time to explain everything clearly, never making you feel rushed or overwhelmed. It’s obvious he genuinely cares about his patients and wants pet parents to feel informed and confident in their pet’s care. Erica, the manager, is also fantastic. She’s friendly, efficient, and clearly keeps the hospital running smoothly. You can tell she’s committed to creating a welcoming and supportive environment. Overall, I’m beyond impressed with the level of service and attention we received. Knowing my pets are in such good hands brings me so much peace of mind. Thank you to everyone at Banfield! You’re truly outstanding!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Alabaster offer?
Banfield Pet Hospital offers a range of services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spaying/neutering, end of life care, and DNA tests.
What are the operating hours of Banfield Pet Hospital in Alabaster?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield provide emergency veterinary care?
No, Banfield does not provide emergency care services. However, during hospital hours they can offer urgent care advice and referrals to emergency hospitals or specialty providers. Outside hospital hours, customers should contact their local emergency hospital.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access veterinary care remotely 24/7 via Vet Chat™ on the Banfield app for general pet care advice and triage support.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It automatically renews annually and offers discounts for additional treatments.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online via the Banfield website or app. Options include in-room visits, drop-off appointments, and virtual visits for clients with Optimum Wellness Plans.
What nearby pet-related stores can I visit when I come to Banfield Pet Hospital in Alabaster?
PetSmart, a nearby pet store and service provider, is located close to Banfield Pet Hospital, making it convenient to shop for pet supplies or services before or after your veterinary visit.
Are there dining options near Banfield Pet Hospital in Alabaster?
Yes, several dining options are nearby such as Firehouse Subs, Panera Bread, Arby's, Olive Garden, and LongHorn Steakhouse, allowing customers to enjoy a meal before or after their pet's appointment.
Where can I find beauty and wellness services near Banfield Pet Hospital in Alabaster?
Nearby you can find Beaute Nail Spa Alabaster, Ulta Beauty, Benefit Cosmetics BrowBar, and Great Clips for beauty and wellness services alongside your visit to Banfield Pet Hospital.
Is Banfield Pet Hospital in Alabaster located near any shopping centers or stores?
Yes, Banfield is near the Alabaster Promenade shopping center, as well as stores like Five Below, HomeGoods, Kay Jewelers, Best Buy, and DICK'S Sporting Goods, making it convenient to combine errands or shopping with your visit.