Petco

3.8
441 reviews

About

Pet StorePet supply storePetco
Visit your Wasilla Pet Store located at 1801 East Palmer for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1801 E Palmer, Wasilla, AK
99654, United States

Hours

Reviews

3.8
429 reviews
5 stars
207
4 stars
82
3 stars
56
2 stars
22
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide good service.

Store Condition

Numerous reviews mentioned the store's cleanliness issues, with reports of dirty tanks, unkempt aisles, and a general lack of organization.

Stock Availability

Customers frequently noted problems with stock levels, including empty shelves and unavailability of specific pet food brands.

Grooming Services

While some customers were satisfied with grooming services, others reported significant issues, including poor communication and unsatisfactory results.

Checkout Experience

Several reviews indicated long wait times at checkout due to understaffing, leading to frustration among customers.
  • AB
    a “aka” b
    2 days ago
    1.0
    Hadn’t been in years and stopped in to grab something the local pet store didn’t have. I was appalled at how horrible the conditions of the fish section were. This store needs to stop carrying fish or hire someone who knows how to keep the aquatic area healthy. The fish tanks were grimy, disgusting. There were sick and dead fish in the tanks. The betta section stunk due to how many were either dead or near dead in their little plastic containers. All the while they had employees unpacking new fish? While they can’t care for the ones that are already in store. I don’t support animal cruelty. Just because their fish doesn’t mean they don’t matter
  • JC
    Jimmie Cason
    4 days ago
    1.0
    Said it has item and didn't I had shoulder surgery earlier today that's why I ordered item very disappointed
  • DC
    Deb Caillouet
    Jan 4, 2026
    5.0
    All was good. The manager got a bag off the top shelf for me. The cashier described all the benefits of membership coupons and other discounts.
  • JM
    Jess Mangram
    Dec 28, 2025
    5.0
    We went to get a new hamster. My daughters passed away a few months ago, and she was ready for a new friend. Not only were the people SO KIND while she was deciding, they let her chat about all things hamster in the meantime. We now have an adorable new friend, and my daughter felt like they took the animals well being really seriously.
  • VK
    Vernon Keezer
    Dec 28, 2025
    5.0
    Polarbear has gone to this location 5 time for grooming. Twice a kid name Claire has done a great job on my wife's puppy. Thank you for you good work. And caring for her puppy.

Frequently Asked Questions About Petco

Does the Petco Wasilla location have a vet hospital?

Yes, Petco Wasilla has a full-service vet hospital.

Does Petco Wasilla offer vaccinations?

Yes, Petco Wasilla provides vaccinations.