Visit your Anchorage Pet Store located at 8621 Old Seward Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude or unprofessional.
Store Cleanliness
The store's cleanliness is inconsistent, with some customers noting clean and orderly conditions, while others report unsanitary conditions in animal enclosures and bathrooms.
Animal Welfare
Concerns were raised about the treatment and housing of animals, particularly regarding the sale of larger exotic birds and the conditions of live animal enclosures.
Grooming Services
Grooming services received positive feedback for efficiency and care, although there were complaints about appointment cancellations and issues with staff communication.
Product Availability
Customers appreciate the variety of products available, but there are complaints about items being out of stock or mispriced.
JM
J My
Nov 15, 2025
2.0
Petco on Dimond generally sucks. The app ordering is convenient which is the only reason I go back. The staff isn’t often available or helpful. Yesterday the line was 10 people long with 1 cashier. By the time I got to the register the cashier said the phone was down to get my order and called someone. They never showed. 10 min later an extremely rude backup cashier came up and told me to wait in line again. That was it. I took my things out of the pick up area and left. Worst customer service. Never enough staff
BM
Brian Moten
Nov 15, 2025
4.0
Great options
CC
Charlene Canino
Nov 13, 2025
3.0
The service wasn't the best
DB
david budz
Nov 8, 2025
1.0
Called and ask if let can get supplies to get her give me a quote she said she’s busy. I’ll take my 400$ somewhere else to get my son his 🦎
CR
Clara Rose
Oct 23, 2025
1.0
I went into this Petco, knowing exactly what I wanted and where it was in the store and I asked an employee to help me get it from behind the counter and he insisted that it wasn’t behind the counter that it was somewhere else in the store and then I needed to go find it by myself so then I asked another employee for help and he was very helpful and then the card reader wasn’t working and I was like hey can you help me with your card reader and he just stared at me and then the card reader worked, and he just stared at me and was totally rude the whole time I usually don’t leave really bad reviews but when you spend $50 somewhere and the employees can’t even be decent to you it really pisses you off go to PetSmart
Does the Petco Anchorage location have a vet hospital?
Yes, Petco Anchorage has a full-service vet hospital.
Does Petco Anchorage offer vaccinations?
Yes, Petco Anchorage provides vaccinations.
Does Petco Anchorage offer curbside pickup?
Yes, curbside pickup is available at Petco Anchorage. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Anchorage Petco?
Hamster and guinea pig prices vary by location. Call your Anchorage Petco at 9073655500 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Anchorage sell dogs?
No, Anchorage Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Anchorage offer for pet health?
Petco Anchorage provides vaccinations and has a full-service vet hospital to ensure your pet's health.
Can I order pet supplies online from Petco Anchorage?
Yes, you can order pet supplies online via our website and choose options like curbside pickup or same day delivery.
Does Petco Anchorage offer curbside pickup?
Yes, curbside pickup is available for eligible products at Petco Anchorage.
Are dogs or cats available for sale at Petco Anchorage?
No, Petco Anchorage does not sell dogs or cats but offers adoption opportunities through the Petco Love program.
What are the operating hours at Petco Anchorage?
Petco Anchorage is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Where is Petco Anchorage located?
Petco Anchorage is located at 8621 Old Seward Hwy, Anchorage, AK 99515.
What nearby places can I visit around Petco Anchorage?
Nearby you can find Michaels for arts and crafts, TaTu BBQ for barbecue dining, and Sportsman's Warehouse for outdoor gear.
Is there a place nearby for pet grooming near Petco Anchorage?
Yes, there are nearby Petco locations that provide pet grooming services close to this store.
What dining options are available near Petco Anchorage?
You can enjoy barbecue at TaTu BBQ or Boom Ba Laddy’s, both located near Petco Anchorage for great meals before or after your visit.
Are there any convenient courier or shipping services near Petco Anchorage?
Yes, UPS Access Point locations are nearby for your courier and shipping needs.