Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1020 Big Horn Ave in Worland, WY82401
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
389 reviews
5 stars
336
4 stars
26
3 stars
8
2 stars5
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Veronica, Brandi, and Caitlin.
Store Environment
The store was noted for being clean, easy to navigate, and providing a pleasant atmosphere for customers.
Problem Resolution
Several reviews highlighted the staff's ability to assist with issues, including phone setups and data transfers, often going above and beyond to help.
Mixed Experiences
While many customers had positive interactions, some expressed frustration with service inconsistencies and issues with billing or store hours.
Efficiency
Customers appreciated the quick service and efficiency in handling their requests, often noting that their needs were met promptly.
- DTDione TownsendNov 3, 20255.0I had my phone stolen and in a panic to get a new one but recover as much from old phone as possible. Travis and Samantha were wonderful and helped me going well above and beyond!
- GSGary SavageOct 6, 20255.0Had problems in the past but this time the new manager and staff were outstanding. It was actually pleasant. Thanks
- HOHANK OwensJul 13, 20225.0Veronica was very helpful and carefully explained our options.
- MBMarissa BrinleyJun 11, 20225.0Veronica went above and beyond while helping me. She kept helping me even after I eft
- DBDebbie BarrMay 20, 20205.0Staff was very knowledgeable and very helpful.
Frequently Asked Questions About Verizon
What is Russell Cellular's role with Verizon?
Russell Cellular is an independently owned and operated Verizon Authorized Retailer at 1020 Big Horn Ave in Worland, WY.
What types of products can I find at Russell Cellular?
You can find the latest cellular phones, tablets, and accessories including brands like Verizon, Samsung, Apple, LG, HTC, Motorola, Nokia, and Kyocera.
What services does Russell Cellular offer?
Russell Cellular offers Verizon Wireless Services and specializes in account analysis to help optimize your mobile plan.
What are the store hours for Russell Cellular in Worland, WY?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options are accepted at Russell Cellular?
Payments can be made via American Express, MasterCard, Visa, and cash.
Does Russell Cellular offer in-store pickup for orders?
Yes, Russell Cellular provides in-store pickup services.
How can I contact Russell Cellular for inquiries or support?
You can reach them by phone at +1 307-285-1730, alternate phone at +1 307-347-9650, toll-free at +1 888-271-3677, or by email at worland.wy@russellcellular.com.
What nearby places can help me locate Russell Cellular?
Nearby places like Verizon Business Services and Wyoming Wireless Worland are also mobile phone stores close to Russell Cellular, making it easy to find the location on 1020 Big Horn Ave in Worland.
Are there any local attractions near Russell Cellular for customers to visit?
Customers can visit nearby places like the University of Wyoming for education or enjoy community spaces like the Washakie County Farmers Market after their visit.
What community organizations are near Russell Cellular that patrons might find interesting?
Nearby community organizations include the Worland Prolife charity, CrossPoint Baptist Church, and the Washakie County Search and Rescue, reflecting the community spirit around Russell Cellular.