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Brand Certified

Verizon

4.8
(462 reviews)

Business Details

813 9th St, Wheatland, WY
82201, United States
(307) 322-3241

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 813 Ninth St in Wheatland, WY82201

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
813 9th St, Wheatland, WY
82201, United States

Hours

Reviews

4.8
462 reviews
5 stars
417
4 stars
30
3 stars
7
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Staff Performance

Several employees, particularly Andreau, Ashley, and Sam, received high praise for their professionalism and ability to assist customers effectively.

Store Environment

Customers noted the store's cleanliness and welcoming atmosphere, contributing to a positive shopping experience.

Problem Resolution

The team is recognized for their ability to troubleshoot and resolve issues efficiently, often going above and beyond to ensure customer satisfaction.
  • RW
    Rosaleen Wimmer
    5 days ago
    4.0
    Employee’s willing to help get me a great deal. I didn’t know why agent was wanting me to keep my old phone. Hopefully I can get this off my bill soon. I don’t need both with the upgraded phone.
  • TH
    Traci Hatten
    Feb 9, 2026
    5.0
    Very helpful, efficient and patient! Great service!
  • SB
    Spring Black
    Jan 12, 2026
    5.0
    everybody was friendly and very helpful getting me set up with my new phone and wireless service Thank you, everybody
  • NG
    Nickole Gibson
    Dec 10, 2025
    1.0
    If I could give this place less than a one star review I would. Angelina was very rude and unprofessional. Cussing and screaming at a customer. She wasn’t even willing to listen to the lady’s questions or concerns. Highly unprofessional. Went the next day to approach the manager about the disgusting behavior and he turned his nose up. Other actions will be done, going to the higher ups and putting in a complaint on poor customer service skills. Do better 👏
  • PC
    Preston Cook
    Oct 30, 2025
    5.0
    Angelina was amazing and very helpful with setting up my new phone with my old phone number and settings. It was very quick and easy to understand what she was doing. I would highly recommend coming in the store for any help needed with cellular

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Certified February 22, 2026Yext Knowledge Graph
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