Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 813 Ninth St in Wheatland, WY82201
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Professionalism
While most reviews highlighted professionalism, there was a notable incident of unprofessional behavior from one staff member, which negatively impacted the experience for at least one customer.
Efficiency
Customers appreciated the quick and efficient service, particularly in resolving issues and setting up new devices.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
NG
Nickole Gibson
Dec 10, 2025
1.0
If I could give this place less than a one star review I would. Angelina was very rude and unprofessional. Cussing and screaming at a customer. She wasn’t even willing to listen to the lady’s questions or concerns. Highly unprofessional. Went the next day to approach the manager about the disgusting behavior and he turned his nose up. Other actions will be done, going to the higher ups and putting in a complaint on poor customer service skills. Do better 👏
PC
Preston Cook
Oct 30, 2025
5.0
Angelina was amazing and very helpful with setting up my new phone with my old phone number and settings. It was very quick and easy to understand what she was doing. I would highly recommend coming in the store for any help needed with cellular
CR
Chloe Rukavina
Sep 16, 2025
5.0
Staff was really nice
DS
Debbie Shepard
Sep 12, 2025
5.0
Amazing knowledgeable and efficient employees!!! The kindness is soooo appreciated!
FH
Fran Horvath
Sep 10, 2025
5.0
Scott and Andreu were both extremely helpful in my decision to upgrade my phone, watch and tablet. Couldn’t be happier with their service and please give them both raises.