Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 601 Broadway Ste C in Thermopolis, WY82443
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Customers appreciate the quick and efficient service, with many noting fast problem resolution and smooth transactions.
Staff Knowledge
Multiple reviews highlight the staff's expertise and ability to educate customers about products and services.
Store Hours
There are complaints about the store not being open during advertised hours, leading to customer frustration.
SP
Shay Palu
Dec 9, 2025
1.0
Very rude. Had my sleeping child with me when we walked in at 110 and tried to open the door to which it was locked. The door said they would be back at 1. A young lady came to the door and ripped the sign off. Changed the time to 145 as we were standing there and walked away. Very disappointed. I'll be taking my business elsewhere and encourage others to do the same.
AL
andrea linn
Dec 5, 2025
5.0
Lost my phone! Staff worked hard to get my phone set up!
JM
Julie Mortimore
Dec 5, 2025
5.0
I was most impressed with Annalea Osborn with her knowledge and help when purchasing my new phone. Understood my needs and fulled them.
FM
fred mateski
Oct 28, 2025
5.0
I'm thinking of switching phone carriers. I went in and talked to them they were very helpful nice clean office very friendly staff.
KN
Kalebh Nelson
Sep 22, 2025
5.0
The lady who had worked with me sat for six hours working on trying to get my phone to work. Even with the several trips i had to make from verizion to a bunch of different places. Even in the midst of different people coming in she was able to work with both of us. All in all i was happy she was there and wouldnt have rather had anyone else.