Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 378 Main St in Lander, WY82520
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
628 reviews
5 stars
551
4 stars
49
3 stars8
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing excellent service.
Product Knowledge
Staff demonstrated a strong understanding of products and services, assisting customers effectively with their needs.
Store Experience
Many customers appreciated the in-store experience, noting it was preferable to online shopping due to personalized assistance.
Timeliness
While some customers experienced long waits, many reported quick and efficient service once attended to.
Mixed Experiences
A few customers reported negative experiences, particularly regarding issues with phone upgrades and customer service follow-ups.
- JSJay Slaughter2 days ago1.0I own a small start up business in lander and when I was looking for internet and phone service, I went to Verizon. I was lied to about rates and service options. I was lied to about equipment fees. And I was lied to a second time when I went in and questioned it all. I’ve been paying over $150 a month for service that spectrum would have been charging me $40 a month for. Then when you question why they’re charging so much, they just say “well spectrum doesn’t have a customer service here” or “you’re paying for equipment fees”. I’ve been paying $100 a month on top of normal service fees for a $400 piece of equipment for over 13 months and still somehow owe $224 on it. Verizon doesn’t have customer service here either and they charge 3x as much. Worst experience I’ve ever had in my life with internet/phone service. The people you talk to on Verizon customer support who barely speak English are better than these people in town.
- STShelly TrosperNov 15, 20255.0The lady who helped me was knowledgeable and she kindly explained how to work my new phone. She answered all my questions. She helped me find the best accessories for my phone.
- JRJoshua RutnickiOct 28, 20251.0I went in to see if they could help me with my phone I bought from there that wasn't working. The lady cut me off when I was saying what was wrong with it and told me it was broke and didn't give me any solutions. I just left because I figured she's just trying to sell more phones rather than be helpful. I fixed my phone later on with a system reboot and everything works fine now
- MBMandi BushOct 4, 20255.0Miss Mattaiah was very knowledgeable and helpful. She's out to make sure you get the best deal at the lowest possible cost to fit your needs. The most pleasant experience with Verizon i have had in many years.
- TWTammy WrightOct 1, 20255.0Great store. Very helpful and friendly
Frequently Asked Questions About Verizon
What types of mobile phone brands does Russell Cellular in Lander offer?
Russell Cellular offers mobile phones from brands including Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.
Where is Russell Cellular located in Lander, WY?
Russell Cellular is located at 378 Main Street, Lander, WY, 82520, USA.
What are the operating hours of Russell Cellular in Lander?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup services?
Yes, Russell Cellular provides in-store pickup services for customers.
What payment options are available at Russell Cellular?
Customers can pay using American Express, Cash, MasterCard, or Visa at Russell Cellular.
Is Russell Cellular wheelchair accessible?
Yes, Russell Cellular has a wheelchair accessible entrance for customers.
What services does Russell Cellular specialize in?
Russell Cellular specializes in Verizon Wireless Services and account analysis.
What other mobile phone stores are near Russell Cellular in Lander?
Nearby mobile phone stores include Verizon and Wyoming Wireless Lander, providing customers with additional options for their wireless needs.
Are there any dining options near Russell Cellular in Lander?
Yes, The Middle Fork and Domino's Pizza are nearby restaurants where customers can enjoy a meal before or after visiting Russell Cellular.
What shopping opportunities are near Russell Cellular on Main Street in Lander?
Customers visiting Russell Cellular can also explore nearby stores such as Ootzie Ohant LLC (children's clothing), The Golden Zipper (women's clothing and alterations), and Simply Shoes for additional shopping.