Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 233 Front Street in Evanston, WY 82930
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
229 reviews
5 stars
207
4 stars
13
3 stars2
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Cynthia, Christina, and Shandril.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to explain technical details clearly.
Mixed Experiences
While many customers had positive experiences, some reported issues with customer service, including unprofessional behavior and miscommunication regarding pricing.
Store Atmosphere
The store was described as clean and organized, contributing to a pleasant shopping experience.
Problem Resolution
Customers appreciated the staff's efforts in resolving issues, such as phone upgrades and account changes, often going above and beyond to assist.
- NGnayeli gonzalezOct 1, 20255.0Everyone was super helpful especially the associate Kyler Jones!
- AJAmber JuddJul 17, 20255.0Russell cellar is the best and the manager is awesome she helps me with anything I need an if there are any problems or questions I have she fixes it right away so plz everyone go see Cynthia
- JLJamie LopezJun 19, 20255.0Kyler was very helpful and got us our upgrade fast.
- TWTomi WhiteJun 16, 20255.0Cynthia from Russell Cellular is awesome! She knows her stuff! I will go now where else!
- JEJose EcheverriaJun 16, 20251.0The store manager helped with a phone trade in and lied to me about the price and told me that it was my problem to figure out would not recommend this place for help with phones.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 233 Front St. in Evanston, WY offer?
Verizon offers mobile phones, smartphones, tablets, accessories, smartwatches, and prepaid services featuring brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon in Evanston, WY?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
What payment methods are accepted at the Verizon store in Evanston?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does the Verizon store in Evanston offer in-store pickup for orders?
Yes, in-store pickup is available for orders placed with Verizon at this location.
Is the Verizon store in Evanston wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can customers schedule service or manage their Verizon account?
Customers can schedule service and manage their Verizon account using the My Verizon app available through the Apple App Store or via the provided quick link URL.
What services does the Verizon store in Evanston provide besides selling phones?
The store offers wireless service, mobile service, home phone service, and home internet, along with account analysis specialty services.
What nearby dining options are available close to the Verizon store in Evanston?
Nearby dining options include Domino's Pizza, Starbucks, McDonald's, Costa Vida - Evanston, Taco Time, and Arby's, making it convenient to grab a meal before or after your visit.
Are there other mobile phone stores near the Verizon store in Evanston?
Yes, other mobile phone stores nearby include AT&T Store, Rocky Mountain Wireless - Evanston, Victra (Verizon Authorized Retailer), and Diamond Wireless (Verizon Wireless Premium Retailer).
What nearby services or shops can customers access when visiting Verizon in Evanston?
Customers can also visit nearby locations such as Ensignal (electronics), Landmark Plumbing & Heating, Shipping +Plus for professional services, and Maverik Adventure's First Stop gas station.