Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 742 Yellowstone Ave, Ste A in Cody, WY82414
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
477 reviews
5 stars
444
4 stars
18
3 stars4
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Heidi, Rosie, and Brissa.
Problem Resolution
Several reviews highlighted the staff's efforts in resolving issues, such as tracking lost phones and assisting with upgrades, often going above and beyond.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to account management and communication of fees.
Store Environment
The store was described as welcoming and accommodating, with a positive atmosphere that encouraged customer loyalty.
- PPPaul PDec 12, 20255.0Heidi is awesome! She listens, she asks and then she performed the perfect transfer from the Pixel 6 to the Pixel Pro XL 10. Then she explained all the options and charges! ❤️
- YCYvette CalcoteDec 11, 20255.0Heidi and her staff were very helpful and knowledgeable when I was upgrading my phone. She informed me of current promotions and which ones were available to me as well as letting me know which ones would be most beneficial financially. This is my third upgrade with Heidi and I recommend her to everyone.
- SLShawn LangelandSep 27, 20255.0So I thought I left my phone at NAPA. Went back it wasn't there. Looked outside around where I was parked with no avail. Looked around the store. Nothing asked them to call me nothing went outside asked them to call me again. Nothing. Retraced the route I took. Nothing. Went to Verizon with my laptop they helped me track it through my google account. It was last at elk lodge. Went there twice...once on my own once with some nice ladies who I thought would ask there friends if they found a phone but didn't quit work out that way. But it was nice of them to help me get back in. Looked around the whole block about 5 times. Nothing. Hindsight I believe the person who had my phone might have been in there drinking. Lol. Went back to Verizon and they retraced my phone it was on its way to Powell. We sent my phone texts made my phone ring a million times nothing. Secured my phone and added a phone number to have him call because this phone was stolen. He called it and my spouse said well when she calls you should answer her call. He did. I said sir you have my phone. Said he was going to take it to the police but he needed to head home. Ok whatever. He drove it back to me. So I do appreciate that ...But he could have made better choices! I apparently set it on the top of my car which I never do so it landed on the road. Watch where you put your phone!!!! Anyways, Thank you both for tracking my phone on 9/26/25. I will forever be grateful to you both!!!! This store rocks... The one that looks like a log cabin...😎
- JWJoshua WillisSep 26, 20255.0Both Russel and his manager were very helpful. They aided me in a stressful process and. I appreciate them.
- HWHannah WilliamsSep 20, 20251.0Would put 0 stars if I could. Went there to add a phone to a plan, instead they created a separate account that we couldn’t even access because we didn’t know. Completely messed everything up to the point that we had to get LOTS of help just getting back to where we started. Then found out that with how they set us up, we would have been paying way more because they didn’t put the plan in place that we wanted. Save yourself the time and money and go to the other store in Cody.
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is a local Verizon Authorized Retailer offering the latest mobile phone technology at 742 Yellowstone Ave, Ste A in Cody, WY 82414.
What brands of mobile phones does Russell Cellular offer?
Russell Cellular offers brands such as Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.
What are the store hours for Russell Cellular in Cody, WY?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary.
Does Russell Cellular offer in-store pickup services?
Yes, Russell Cellular provides in-store pickup services for customers.
What payment options are accepted at Russell Cellular?
Russell Cellular accepts American Express, cash, MasterCard, and Visa as payment options.
Is the Russell Cellular store wheelchair accessible?
Yes, Russell Cellular has a wheelchair accessible entrance for customers.
What types of products can I find at Russell Cellular?
You can find cellular phones, tablets, and accessories at Russell Cellular.
Which nearby places can I visit before or after shopping at Russell Cellular?
Nearby you can visit attractions like River Runners for canoe and kayak rentals, Buffalo Bill Boyhood Home museum, or grab a meal at Pizza Hut and Rooster's Cafe.
Are there any nearby hotels close to Russell Cellular for travelers?
Yes, nearby hotels include Super 8 Cody, BEST WESTERN Premier Ivy Inn & Suites, and A Wyoming Inn, all conveniently close to Russell Cellular.
How can nearby transit or financial services help me when visiting Russell Cellular?
Nearby services like Raymond James Financial Services offer financial assistance, and local transit options near these locations can help you easily access Russell Cellular.