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Brand Certified

Verizon

4.9
(480 reviews)

Business Details

742 Yellowstone Ave, Cody, WY
82414, United States
(307) 272-7055
https://www.russellcellular.com/store-locations/cody-wy

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 742 Yellowstone Ave, Ste A in Cody, WY82414

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
742 Yellowstone Ave, Cody, WY
82414, United States

Hours

Reviews

4.9
480 reviews
5 stars
446
4 stars
19
3 stars
4
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Heidi, Rosie, and Brissa.

Problem Resolution

Several reviews highlighted the staff's efforts in resolving issues, such as tracking lost phones and assisting with upgrades, showcasing their commitment to customer satisfaction.

Mixed Experiences

While many customers had positive interactions, some reported significant issues, including billing problems and poor service at other locations, indicating inconsistency in customer experiences.

Store Environment

The store was described as welcoming and accommodating, with a positive atmosphere that encouraged customers to return.
  • CA
    Carolyn Andrews
    5 days ago
    5.0
    Hunter at Russell Cellular was awesome!! I highly recommend that you go see him. Wonderful customer service and he treated my elderly mother with such care and attention, getting her everything that she needed for the perfect phone upgrade. He even offered her snacks for the road. 💕
  • PP
    Paul P
    Dec 12, 2025
    5.0
    Heidi is awesome! She listens, she asks and then she performed the perfect transfer from the Pixel 6 to the Pixel Pro XL 10. Then she explained all the options and charges! ❤️
  • YC
    Yvette Calcote
    Dec 11, 2025
    5.0
    Heidi and her staff were very helpful and knowledgeable when I was upgrading my phone. She informed me of current promotions and which ones were available to me as well as letting me know which ones would be most beneficial financially. This is my third upgrade with Heidi and I recommend her to everyone.
  • SL
    Shawn Langeland
    Sep 27, 2025
    5.0
    So I thought I left my phone at NAPA. Went back it wasn't there. Looked outside around where I was parked with no avail. Looked around the store. Nothing asked them to call me nothing went outside asked them to call me again. Nothing. Retraced the route I took. Nothing. Went to Verizon with my laptop they helped me track it through my google account. It was last at elk lodge. Went there twice...once on my own once with some nice ladies who I thought would ask there friends if they found a phone but didn't quit work out that way. But it was nice of them to help me get back in. Looked around the whole block about 5 times. Nothing. Hindsight I believe the person who had my phone might have been in there drinking. Lol. Went back to Verizon and they retraced my phone it was on its way to Powell. We sent my phone texts made my phone ring a million times nothing. Secured my phone and added a phone number to have him call because this phone was stolen. He called it and my spouse said well when she calls you should answer her call. He did. I said sir you have my phone. Said he was going to take it to the police but he needed to head home. Ok whatever. He drove it back to me. So I do appreciate that ...But he could have made better choices! I apparently set it on the top of my car which I never do so it landed on the road. Watch where you put your phone!!!! Anyways, Thank you both for tracking my phone on 9/26/25. I will forever be grateful to you both!!!! This store rocks... The one that looks like a log cabin...😎
  • JW
    Joshua Willis
    Sep 26, 2025
    5.0
    Both Russel and his manager were very helpful. They aided me in a stressful process and. I appreciate them.

Frequently Asked Questions About Verizon

What is Russell Cellular and where is it located?

Russell Cellular is a local Verizon Authorized Retailer offering the latest mobile phone technology at 742 Yellowstone Ave, Ste A in Cody, WY 82414.

What brands of mobile phones does Russell Cellular offer?

Russell Cellular offers brands such as Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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