Geek Squad

3.2
19 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
601 SE Wyoming Blvd, Casper, WY
82609, United States

Hours

Reviews

3.2
19 reviews
5 stars
8
4 stars
3
3 stars
0
2 stars
0
1 star
8
  • RS
    Rico S
    Sep 20, 2025
    1.0
    As an experienced mechanic, I’m used to working with delicate parts and I know the difference between an honest mistake and plain carelessness. I brought my phone to Geek Squad for a simple screen replacement and the service was disappointing from start to finish. Not only did the technician strip one of the screws inside my phone—making future repairs a nightmare—but they initially tried to brush it off as “normal wear.” That’s not just unprofessional, it’s lazy. When I pointed it out, Taylor, the manager, did eventually offer to replace my phone, but the replacement will take five days—an unnecessary inconvenience for a problem they caused. If you value your devices or expect even basic attention to detail, I strongly recommend taking your phone somewhere else. Their “experts,” and even management like Taylor, fall far short of the skill and customer care that real technicians pride themselves on.
  • MM
    Michael Murray
    Jul 14, 2024
    1.0
    I set up a 1:20pm appointment time. They said the tech had no time for me. Best Buy sucks.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Casper provide?

Geek Squad offers tech repair, setup, and support services for computers, mobile phones, appliances, and electronics. You can schedule service in store or online.

Where is Geek Squad located in Casper, Wyoming?

Geek Squad is located at 601 SE Wyoming Blvd, Suite 1137, Casper, WY 82609, USA.