Many customers praised the helpfulness and knowledge of the staff, highlighting positive interactions with specific employees.
Geek Squad Issues
Several reviews indicated dissatisfaction with the Geek Squad's repair services, citing poor communication and inadequate repairs.
Ordering and Delivery Problems
Customers reported issues with online orders and delivery services, including delays and poor communication regarding appliance deliveries.
Store Experience
The store was generally described as clean and organized, with a good selection of products, although some customers noted high prices.
PF
Patrick Frenick
Jan 5, 2026
5.0
They had good employees help me find the right product I was looking for!
FF
Frank Falcon
Dec 27, 2025
2.0
Had online order ready to go...when I finally got it. I am docking them 3 stars because they had an area listed as "online orders" with a big sign and 2 managers just stood there talking to each other ignoring me for several minutes. While there was another area for "online orders", get friggin rid of the sign denoting this area as for "online orders"!! Screw those two managers for gaslighting a customer and being rude. Ill just stick to Newegg as they have more computer stuff
RG
Rebecca Girdauckas
Dec 25, 2025
4.0
Like everywhere the prices are high. That said, it's a decent bestbuy
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Keith Burbeck
Dec 24, 2025
5.0
I don’t do this very often but Chad he’s the warehouse manger he gave me amazing information and just was super helpful just amazing person definitely recommend best customer service out there
JE
Jayce Enriquez
Dec 18, 2025
5.0
I has made a oink up ordered her made it fast and simple