Best Buy

4.1
1396 reviews
Best Buy Logo
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Business Details

601 SE Wyoming Blvd, Casper, WY
82609, United States
(307) 995-1239
https://stores.bestbuy.com/wy/casper/601-se-wyoming-blvd-1527.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
601 SE Wyoming Blvd, Casper, WY
82609, United States

Hours

Reviews

4.1
1,396 reviews
5 stars
696
4 stars
367
3 stars
165
2 stars
56
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, highlighting positive interactions with specific employees.

Geek Squad Issues

Several reviews indicated dissatisfaction with the Geek Squad's repair services, citing poor communication and inadequate repairs.

Store Experience

Customers appreciated the cleanliness and organization of the store, as well as the variety of products available.

Communication Problems

There were complaints about difficulties in reaching the store via phone and issues with the automated call system.

Delivery and Installation

Some customers reported frustrations with delivery and installation services, particularly regarding communication and follow-up.
  • JS
    Joshua Smith
    Nov 9, 2025
    1.0
    Just looking for a CarPlay adapter and had to go online myself and find what I was looking for in the store with no help
  • DV
    Deborah Valdez
    Nov 4, 2025
    5.0
    Very helpful staff. Found everything I needed.
  • MW
    Mikel Wolf
    Oct 6, 2025
    5.0
    The folks were very helpful when I was in town filming and needed a simple cord. They saved the day. Kudos crew!
  • GW
    Gloria Wallace
    Oct 1, 2025
    5.0
    Had a wonderful experience. Tanner went out of his way to be helpful! I will definitely be back!
  • RS
    Rico S
    Sep 20, 2025
    1.0
    Best Buy as a store has always given me solid customer service, and I want to make it clear this review isn’t about the sales floor staff—they were great. The problem is their Geek Squad repair team. I brought my phone in for a simple screen replacement and the service was disappointing from start to finish. The technician stripped a screw inside my phone, which will make future repairs a nightmare, and at first tried to brush it off as “normal wear.” When I raised the issue, Taylor, the manager, did offer to replace my phone—but the replacement will take five days, which is a huge inconvenience for a mistake their techs made. Bottom line: Best Buy’s retail team is excellent, but their Geek Squad is a different story. If you need repairs, take your device somewhere else because the “experts” here lack both the skill and the accountability you’d expect.
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Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Casper, WY?

Best Buy Casper is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy Casper located?

Best Buy Casper is located at 601 SE Wyoming Blvd, Suite 1137, Casper, WY 82609, United States.