Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 10 S Main St in Buffalo, WY82834
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
268 reviews
5 stars
239
4 stars
23
3 stars0
2 stars3
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Dana, Jessica, and Jacob.
Professionalism
Feedback highlighted issues with unprofessional behavior and communication from some staff members, contrasting with positive experiences from others.
Efficiency
Several reviews noted quick service and efficient handling of customer needs, although some customers experienced longer wait times for data transfers.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, helping them make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding fees and service quality.
- TTTafNov 16, 20255.0I came in for a new phone & Emma did a great job throughout the whole process. She was knowledgeable, personable & made the experience a good one. She answered all of my questions & was a delightful young lady!
- GEGannon EarnestOct 4, 20255.0Came from Pennsylvania on a hunting trip, lost my phone deep in the back country, went to buffalo, told them our situation and within a hour Sky had my new phone ready to go! Can’t thank the girls enough! Highly recommended!
- CDChet DicksonOct 3, 20252.0Unprofessional appearance and in communication with customers.Couldnt answer basic questions.
- CVCynthia VannoyJun 18, 20254.0They were very helpful, but I'm not thrilled with verizon. Hard to get help and phone they went couldn't be made to work. The place in buffalo went above and beyond however.
- AEAshley EllingsenJun 12, 20255.0Alicia (sp?) was very helpful. She wasn’t sure she would be able to fix the problem with my account, but she spent an hour on their customer service line to make it happen. I’m very appreciative!
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is an independently owned Verizon Authorized Retailer located at 10 S Main St, Buffalo, WY 82834.
What brands of mobile phones can I find at Russell Cellular?
Russell Cellular offers a variety of brands including Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.
What are the store hours for Russell Cellular in Buffalo, WY?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for orders?
Yes, Russell Cellular provides in-store pickup services.
What payment options does Russell Cellular accept?
Payment options include American Express, Cash, MasterCard, and Visa.
Can I get Verizon wireless services at Russell Cellular?
Yes, Russell Cellular specializes in Verizon Wireless Services.
How can I contact Russell Cellular in Buffalo, WY?
You can reach them by phone at +1 307-621-0560 or email at buffalo.wy@russellcellular.com.
What nearby mobile phone stores can I visit around Russell Cellular?
Nearby mobile phone stores include Wyoming Wireless Buffalo, CellOnly, and another Verizon store, providing options for comparison or additional services.
Are there restaurants near Russell Cellular for a meal before or after shopping?
Yes, nearby dining options include Clear Creek Cantina, Udder House, Mishap! Brewing Company, Busy Bee Cafe, Occidental Saloon, and Rosie's Americana Cafe.
What local attractions are close to Russell Cellular where I can visit during my trip?
Nearby attractions include The Historic Occidental Hotel, Museum Of The Occidental Hotel, Limelight Dance Factory, The Om Nest yoga studio, and several art galleries like Wyoming In Color and Hitching Post Gallery.